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Ford of Upland
Upland, CA
1,155 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,155 reviews
August 16, 2019
Always a great experience! I’ve never had an issue with this dealership, they’ve always given me & my son great costumer service, they are quick and efficient and very friendly. I’ve never had an issue with this dealership, they’ve always given me & my son great costumer service, they are quick and efficient and very friendly. Happy costumer! More
by AARAID2
Verified CustomerEmployees Worked With
This last time we visited was a young guy that had just started working in this department, I believe he said it was his 3rd week, wish I would of remembered his name cause he did a great job & very friendly!????
August 16, 2019
2005 Focus I would like to thank Mark Pavey and the service personnel in taking care of our 2005 Focus during all these years. We appreciate the courtesy and pr I would like to thank Mark Pavey and the service personnel in taking care of our 2005 Focus during all these years. We appreciate the courtesy and professionalism of this dealership . More
by Subie bear 49
Employees Worked With
Mark Pavey, Steve Martinez, Kim Hawkins
August 15, 2019
Great service . Steve, service advisor, is very friendly and explains everything in detail. The service was very efficent and I do recommend making an appointment! . Steve, service advisor, is very friendly and explains everything in detail. The service was very efficent and I do recommend making an appointment! Makes the visit very pleasant! More
by chavezfreak
Employees Worked With
Steve Martinez
August 15, 2019
Wonderful Service Jeff and Tommy helped me acquire a new mustang my situation was kinda tricky but they were able to manage it. They help me get the car with the price Jeff and Tommy helped me acquire a new mustang my situation was kinda tricky but they were able to manage it. They help me get the car with the price I will be comfortable. I need to praise Tommy for going above and beyond with his customer service. Thank you so much! More
by BEUSTAQUIO10
Employees Worked With
Jeff Sales, Tommy Tong
August 15, 2019
service took car in for 37000 mi service. I WAS TOLD THERE WAS A LEAK IN ONE OF THE STRUTS. Was told to bring car back on Wednesday to fix leak which I did. T took car in for 37000 mi service. I WAS TOLD THERE WAS A LEAK IN ONE OF THE STRUTS. Was told to bring car back on Wednesday to fix leak which I did. Then I received a text from Hugo saying there was no leak, one of his mechanics mistook tire dressing for a leak... REALLY... I now question the capability of your mechanics.. Also my time wasted to take and pick up car!!!! More
by cubimon2
Employees Worked With
HUGO GALVEZ
August 15, 2019
Excellent customer service! Thank You Jeff & Tommy I felt welcomed when I first walked in. I was helped immediately and left happy with my new Ford f150 truck.Thanks Ford of Upland. I felt welcomed when I first walked in. I was helped immediately and left happy with my new Ford f150 truck.Thanks Ford of Upland. More
by Mexicindia
Employees Worked With
Jeff Sales, Tommy Tong
August 15, 2019
Great customer service I worked specifically with George, Jeff and Tommy at Ford of Upland. Between the three of them, they took care of every detail and answered all my qu I worked specifically with George, Jeff and Tommy at Ford of Upland. Between the three of them, they took care of every detail and answered all my questions in a timely fashion. I would highly recommend this dealership to anyone looking to buy a Ford. More
by Chad
Employees Worked With
George Yousef, Jeff Sales, Tommy Tong
August 14, 2019
best service dept great! moved to apple valley ca but still go to ford of upland service worth the drive Eric H. is the best service adviser in the business great! moved to apple valley ca but still go to ford of upland service worth the drive Eric H. is the best service adviser in the business More
by gordon
Employees Worked With
Eric Heronime
August 14, 2019
Excellent customer service 👍 Excellent customer service. Walked out of the dealer with a brand new Escape... For less than what was quoted! Our sales rep, Ash is knowledgeable of Excellent customer service. Walked out of the dealer with a brand new Escape... For less than what was quoted! Our sales rep, Ash is knowledgeable of the vehicle we wanted and was a straight shooter. Couldn't have asked for more. Great job Ford of Upland! More
by vannorman91
Employees Worked With
Ash Khawaja
August 14, 2019
Brakes Service could have been somewhat more attentive, we waited over 4 hours no mention of that time frame only that it would take 1 to 2 hours. So we wait Service could have been somewhat more attentive, we waited over 4 hours no mention of that time frame only that it would take 1 to 2 hours. So we waited. That seems extreme for having to wait. More
by EPG
Employees Worked With
Steve Martinez, Kim Hawkins
