Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,170 reviews
August 26, 2019
Happy Very greatful for this location. I would reccomend to all friends and family. They are professional and friendly I can honestly say I will be forever Very greatful for this location. I would reccomend to all friends and family. They are professional and friendly I can honestly say I will be forever greatful in my first car buying experience. More
by SarahD
Verified CustomerEmployees Worked With
Christian Yousef
August 26, 2019
My Ford Of Upland Experience I enjoy coming to this dealership as strange as that sounds. I like the personal level of treatment I get here. It's unsurpassed by any other conglome I enjoy coming to this dealership as strange as that sounds. I like the personal level of treatment I get here. It's unsurpassed by any other conglomerate dealership out there that claims their service is the best. Ford of Upland doesn't have to claim that, they are the industry standard believe it or not. Service is on par for the pricing of parts and labor. They are competitive as any other place. The fact that they are more personable about their business is a plus for me. I enjoy Eric Heronime, Steve, Hugo, Kim and Mario as well as the girls that cashier Olivia, Destiney and Jasmine. They are a pleasure to deal with when I take my Fusion. More
by BMFCOMEDY
Employees Worked With
Deborah Lara, George Yousef, Zee Rabadi, Hakim Rahim, Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins, Christian Yousef
August 25, 2019
My new flex Saw this vehicle on line...Husband called & we worked with Basem Yousef. Was able to work out a great deal. A little sad to leave our Ford Taurus-But, Saw this vehicle on line...Husband called & we worked with Basem Yousef. Was able to work out a great deal. A little sad to leave our Ford Taurus-But, at the same time-excited to have a car with all the bells & whistles! Thank you Ford of Upland and our new “car dude” Basem! More
by KPax
Employees Worked With
Bassem Youssef
August 23, 2019
F150 Brake problems The mSter cylinder was leaking into the brake booster. Both had to be replaced. A little disappointed as truck only has 38K miles, about a month out o The mSter cylinder was leaking into the brake booster. Both had to be replaced. A little disappointed as truck only has 38K miles, about a month out of warranty. The repair was overpriced but I had no choice.! More
by ccarty2
Employees Worked With
Kim Hawkins
August 22, 2019
Windshield replacement I brought my 2015 Ford Explorer in to have the windshield replaced and the work that was done was not the best quality. Seals around the windshield we I brought my 2015 Ford Explorer in to have the windshield replaced and the work that was done was not the best quality. Seals around the windshield were loose one was broken and I’m afraid there will be water intrusion when it rains next or the vehicle is washed next. I took pictures and showed the advisor, so we will see. More
by BENJAMIN1.BRADY
Employees Worked With
Steve Martinez
August 22, 2019
Great customer service. Always great service. Truck was washed and ready as promised. Eric is always very friendly and helpful. I frequently recommend Ford of Upland to frien Always great service. Truck was washed and ready as promised. Eric is always very friendly and helpful. I frequently recommend Ford of Upland to friends. More
by THOUVENELLMARTIN
Employees Worked With
Vinny, Eric Heronime
August 22, 2019
Efficient and courteous I arrived early for my appointment, I was taken immediately, estimated time of repair was exact and I was checked out with truck waiting within ten mi I arrived early for my appointment, I was taken immediately, estimated time of repair was exact and I was checked out with truck waiting within ten minutes More
by CHAZYIAN
Employees Worked With
Mario Lerma
August 22, 2019
Escape oil change C Service performed while I waited. Wait time for service writer seemed long. Customer lounge was comfortable with television and coffee. That is all I Service performed while I waited. Wait time for service writer seemed long. Customer lounge was comfortable with television and coffee. That is all I want to say. More
by Omegaman
Employees Worked With
Steve Martinez
August 21, 2019
Great service rep Kim helped me. What a terrific service rep! Personable, knowledgeable all around great! She reviewed my service with me. Checked my mileage when t Kim helped me. What a terrific service rep! Personable, knowledgeable all around great! She reviewed my service with me. Checked my mileage when the figure the first guy wrote it done incorrectly! More
by Marcia
Employees Worked With
Kim Hawkins
August 20, 2019
they said my car was ready ~ and it wasn't after now about 4+ weeks in the shop for a new engine, I was told my car was ready. it wasn't. a normally functioning screen was blank when I was re after now about 4+ weeks in the shop for a new engine, I was told my car was ready. it wasn't. a normally functioning screen was blank when I was ready to take custody of my car. SO it is still in your shop for I guess another week. More
by steve
Employees Worked With
Hugo is the only person i have been working with
