Ford of Upland
Upland, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Service with steve Brought my car in for a oil change. I had a coupon, which I didn’t realize was expired, yet Steve honored it. It only took about an hour on a very bus Brought my car in for a oil change. I had a coupon, which I didn’t realize was expired, yet Steve honored it. It only took about an hour on a very busy Thursday afternoon. Thanks Steve More
After a collision my car looked brand new when picked up My car was involved in a rear-end collision and was in the collision shop for 3 weeks.. Tim was outstanding. He kept me informed regularly. When I had My car was involved in a rear-end collision and was in the collision shop for 3 weeks.. Tim was outstanding. He kept me informed regularly. When I had to leave a phone message (in a very busy shop) for Tim, he returned my calls within the hour. My car looks brand new. When I picked my car up he had washed it and I'm sure he had it waxed! My wheels were sparkling! Tim is an excellent ambassador for the collision shop. PS I had my car towed here because of Steve Martinez's exceptional service. Thank you, all! More
Service on 2015 Hundai The service was excellent and done in less than 2 hrs.It was my day off so I really appreciate that I didn't have to wait all day.I always bring my The service was excellent and done in less than 2 hrs.It was my day off so I really appreciate that I didn't have to wait all day.I always bring my car there and they always do a good job.They check all my fluids and document anything that I need done. I will continue to go there. This is the 3rd.vehicle I have purchased there and I am a very satisfied customer. The whole staff is great. The girls that schedule the appointments always send me an e-mail to confirm my appointment and I really appreciate that as well. Sincerely, John Maldonado More
Only dealer I go to. This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Ke This is the only dealer I bring my vehicles to. The service department is always quick, efficient, and professional. Thank you Ford of Upland team. Keep up the great work. More
Service Eric always takes care of my service issues and communicates with me on what was found, the status of the work being performed and the outcome. Also Eric always takes care of my service issues and communicates with me on what was found, the status of the work being performed and the outcome. Also he schedules a shuttle or rental car if needed. It’s a pain to have your car serviced but he makes it pretty stress free. More
You have one amazing person! Problem: I had to wait almost an hour for my car to get washed after I paid. I had to ask what was going on. SUCCESS: I believe his name was Mario Problem: I had to wait almost an hour for my car to get washed after I paid. I had to ask what was going on. SUCCESS: I believe his name was Mario, but he is the short guy who likes cats and he was AMAZING (he has a lone desk against the wall by the windows - hope this helps identify him)! He took customer service to the next level and made sure to take care of my concern personally. He made me feel valued and because of him, I gave you a four star instead of a 2 or 3. John your drive was also very personable. The cashier was also very helpful, taking the extra steps to help me sign up on line for the rewards system. More
Excellent service I stopped in for an oil change, multi point inspection and tire rotation. Although I didn’t have an appointment, I was in and out in about an hour. I stopped in for an oil change, multi point inspection and tire rotation. Although I didn’t have an appointment, I was in and out in about an hour. More
Excellent Service The body shop fixed my car faster and cheaper than anyone else could have. I bring all my vehicles here even for service. I refuse to go to another de The body shop fixed my car faster and cheaper than anyone else could have. I bring all my vehicles here even for service. I refuse to go to another dealer. More
Good jpb I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no mo I was seen promptly and everyone was pleasant. A computer-diagnostic took two hours and a battery swap took nearly four hours. I was expecting no more than a two hour visit. More
2019 Ford Mustang GT star 2 Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen Came in saturday we were greeted by Moe he did an awesome job helped me get my dream car awesome job ford of upland made it happen More