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Ford of Upland
Upland, CA
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,108 reviews
July 25, 2019
Brought my Ford In For a recall repair Service was quick. And ready as quoted. Although I brought my Ford in for 2 recall services and they only repaired 1.- the toe repair. They said they Service was quick. And ready as quoted. Although I brought my Ford in for 2 recall services and they only repaired 1.- the toe repair. They said they were no longer repairing the other recall which had to to with the exhaust. More
by COSTAANN01
Verified CustomerEmployees Worked With
I don’t remember their names.
July 24, 2019
very unhappy with service. had car almost 1 wk and never heard from anyone for update. Called, left messages with no response until 6 days later. It was very frustrating not kno had car almost 1 wk and never heard from anyone for update. Called, left messages with no response until 6 days later. It was very frustrating not knowing when I would get my car back and no returned calls. now they are telling me that the evaporator core needs to be replaced at $2400 or more. I will be going somewhere else. More
by JAMNJUD
Employees Worked With
Hugo Galvez
July 23, 2019
Best ever Kim and Eric in service has been the best and most helpful people I’ve ever worked with. I would recommend Ford of upland to everyone without hesitati Kim and Eric in service has been the best and most helpful people I’ve ever worked with. I would recommend Ford of upland to everyone without hesitation from buying through the warranty. Special thanks!! More
by TOMWALTON05
Employees Worked With
Eric Heronime, Kim Hawkins
July 23, 2019
My service Kim is so amazing when I come in. She always gives outstanding service. I love when she is the one to take care of me when I come in. Kim is so amazing when I come in. She always gives outstanding service. I love when she is the one to take care of me when I come in. More
by SHERBEAREARL
Employees Worked With
Eric Heronime, Steve Martinez, Kim Hawkins
July 22, 2019
Amazing Service I recently bought a used car from a dealership and I wanted to have the car brakes checked. I called the center before I went in and they told me come I recently bought a used car from a dealership and I wanted to have the car brakes checked. I called the center before I went in and they told me come on in and they would take a look. After looking at the car I was given a full workup of what the problems were that I was looking at. I was reassured that my car was in good hands and to not worry. All of my questions were answered and I felt confident that my car would be finished and preform at its prime. My cars brakes were changed and it drives amazing now! I love the work that they did and I will be taking my cars to have them serviced from this point forward. I am very grateful for the service and I did not pay extra for "found problems". 100% satisfied! I will definitely be back! More
by toriburns1029
Employees Worked With
Mark Pavey
July 22, 2019
Routine Maintenance While I cannot say anything bad about the actual work performed on my vehicle, my issue was with the “shuttle.” I was told there was a courtesy shutt While I cannot say anything bad about the actual work performed on my vehicle, my issue was with the “shuttle.” I was told there was a courtesy shuttle available that could take me wherever I needed to go. When the shuttle arrived, there were no spaces available for me. I waited almost another two hours, but the shuttle never returned. I ended up having to walk home because I refused to sit and wait in their “customer lounge” all day long. More
by adam.nrcc
Employees Worked With
Mario
July 22, 2019
Best Place Ever I have owned Fords all my life. I will not go anywhere else. Fast friendly and reliable service. Thank you Ford of Upland your family I have owned Fords all my life. I will not go anywhere else. Fast friendly and reliable service. Thank you Ford of Upland your family More
by CHRISTOPHERARTMAN
Employees Worked With
Kim Hawkins
July 22, 2019
Solve air conditioning issue My air conditioning now works perfectly as expected because I've always been very satisfied with the service, for whatever problem, at Ford of Upland. My air conditioning now works perfectly as expected because I've always been very satisfied with the service, for whatever problem, at Ford of Upland. Kim has been my service representative for me and she always shows a sincere interest kin getting my automobile repaired correctly and in a timely fashion. I'm completely satisfied with the latest service. Sincerely, Manuel J. Montiel AKA : Monty More
by MONTRONIX
Employees Worked With
Kim Hawkins
July 20, 2019
Ford energi Found a good fusion energi at dealership. Appreciate their help in finding the right car for me to drive all the distances I go. Thanks. Found a good fusion energi at dealership. Appreciate their help in finding the right car for me to drive all the distances I go. Thanks. More
by Yourname1234
Employees Worked With
Bassem Youssef
July 20, 2019
15,000 mile service I brought my Edge into Ford of Upland for the 15,000 mile maintance. I was very satisfied with the service performed and the prompt completion. It was I brought my Edge into Ford of Upland for the 15,000 mile maintance. I was very satisfied with the service performed and the prompt completion. It was great to be able to receive a text message when my car was finished and ready for pick up. Eric was friendly and quick to do the needed paperwork prior to service. More
by SUE A.
Employees Worked With
The young lady who works at the desk where I paid for service completed was most helpful and friendly. She went out of her was to assist me in setting up my FordPass account. Unfortunately I don’t know her name., Eric Heronime
