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Ford of Upland
Upland, CA
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,108 reviews
July 31, 2019
Bad experience with upper management We took our truck there for an oil change and everything went great until it was time to pay. Tried to use an advertised special that was mailed to us We took our truck there for an oil change and everything went great until it was time to pay. Tried to use an advertised special that was mailed to us with ford of upland on the advertisement and no expiration date under the oil change special. The price advertised was $79.99 and you can understand my pregnant wife’s surprise when she went to pay the bill and the total was $145.94. When the manager came over to explain the difference and why the advertised price didn’t apply, (same service as advertised, oil change only) he stated that the flyer came from Ford Motor Company and it was not from ford of upland. The manager was very rude and being 8.5 months pregnant, with a 3 year old tagging along, she paid the outrageous price of almost double the advertised price. We will make more money the honest way but ford of upland will never make another dollar from us! More
by MIke G
Verified CustomerEmployees Worked With
Staff was great, management was the issue
July 30, 2019
Great service! very efficient Ford of Upland has a great service department, very efficient! knowledgeable staff, my Truck was completed and washed ! great experience. Great job.Gu Ford of Upland has a great service department, very efficient! knowledgeable staff, my Truck was completed and washed ! great experience. Great job.Guys, Thank You.. More
by clydegallegos
Employees Worked With
Eric Heronime
July 29, 2019
Efficient It was efficient. Good customer service. The waiting room need space, too tiny. It was too claustrophobic for my standard and I a sure others customer It was efficient. Good customer service. The waiting room need space, too tiny. It was too claustrophobic for my standard and I a sure others customer. More
by MAYENJB
Employees Worked With
Hugo Galvin
July 28, 2019
bad srvice i called and made an appt for oil change for my wifes escape,Ileft the car at 10;30 and was told it would be done at 12,i requested to have the car wa i called and made an appt for oil change for my wifes escape,Ileft the car at 10;30 and was told it would be done at 12,i requested to have the car washed,the advisor put on the work order.my son drove me to pick it up at 2 I asked oi they washed it and they didnt,i waited there till almost 3 befor i finaly got the car ,no im sorry or anything.i bought my car there and had it serviced befor, not so much now........................ More
by BECKERMOM1
Employees Worked With
mario was very nice ,your tecks need to read there service orders............
July 27, 2019
Great Experience! Management/Owners of Ford of Upland: I wanted to express my complete satisfaction with my car-buying experience at Ford of Upland. I want to commen Management/Owners of Ford of Upland: I wanted to express my complete satisfaction with my car-buying experience at Ford of Upland. I want to commend two members in particular: Moe Rajput and Benny de la Rosa. I think it is very important that management and owners of this dealership are made aware of the hard work and dedication that particular employees such as Moe and Benny execute at your dealership. I had to visit Ford of Upland twice. The first time I was there it had taken me 2 hours to get to Upland and 3 hours to return home!!—and while someone else might have been ok with just letting me go and not attempting to make a sale; the fact is, Moe and Benny took the initiative to contact me a few days later and worked arduously to make sure that my needs were met and just as importantly that a sale was made on behalf of your dealership. Moe and Benny were both courteous and professional in developing a win-win deal that benefited all. In addition, I would like to mention the girl in Financing—Kimberly Beck? —She too has very courteous and friendly during that phase of my purchase. More
by 19fiesta
Employees Worked With
Benny de la Rosa and Kimberly in Financing , Moe Rajput
July 26, 2019
My new truck My salesman, guided me into making the best decision I could make. Every other dealership closed the doors for me, but here in ford the doors were ope My salesman, guided me into making the best decision I could make. Every other dealership closed the doors for me, but here in ford the doors were open. More
by 1363813
Employees Worked With
Bassem Youssef
July 26, 2019
Basem Yousef great Salesperson Basem Yousef is a great salesman. He sold me a used GMC Canyon for a great price. I would highly recommend coming to Upland Ford and asking for Base Basem Yousef is a great salesman. He sold me a used GMC Canyon for a great price. I would highly recommend coming to Upland Ford and asking for Basem. More
by Jason7138
Employees Worked With
Bassem Youssef
July 26, 2019
Great and Speedy Service! Love working with Eric H.; he's the BEST! Never tries to 'upsell' me, and always preps me for what's coming ahead; expenses I'll be facing at the nex Love working with Eric H.; he's the BEST! Never tries to 'upsell' me, and always preps me for what's coming ahead; expenses I'll be facing at the next service. As a single mom, this type of 'service' is so appreciated and helpful - it allows me to budget and cuts down on 'surprises'. As for how they take care of my car....they always, always, ALWAYS do a GREAT job within an efficient time frame. I work all the way in Downey, and still make the time to come here for all my services!! More
by sylvia_1971
Employees Worked With
Eric Heronime
July 26, 2019
Flex repair The work was very good, and Kim made it easy. She kept me informed about the repairs that were needed and the status. Great job! The work was very good, and Kim made it easy. She kept me informed about the repairs that were needed and the status. Great job! More
by larry.rhinehart2
Employees Worked With
Kim Hawkins
July 26, 2019
Customer service ang salesmanr Buy a car great place salesman and manager great experience with the negotiating enjoyed that the most to convince my wife they did a good job bec Buy a car great place salesman and manager great experience with the negotiating enjoyed that the most to convince my wife they did a good job because she's a tough customer More
by cstoggy
Employees Worked With
Zee Rabadi, Hakim Rahim, Archie Urquhart, Eric Heronime, Ricardo Hernandez
