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Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,170 reviews
September 06, 2019
Very satisfied ! The people there have great customer service. The service person named Kim was great. Kim has helped me several times and always does a great job with The people there have great customer service. The service person named Kim was great. Kim has helped me several times and always does a great job with a smile. The other service people and cashiers are also friendly. More
by Firerivas
Verified CustomerEmployees Worked With
Kim Hawkins
September 06, 2019
Fast oil change Arrived at 8:30am for an oil change and a diagnostic (the Works package). Steve Martinez took care of me and thoroughly checked my car's history onlin Arrived at 8:30am for an oil change and a diagnostic (the Works package). Steve Martinez took care of me and thoroughly checked my car's history online making sure I didn't need additional service. Everything was done and I was out the door by 9:30. Steven went over the diagnostic test and explained everything. I appreciated the care he took. I've been co.ing here for over 25 years and the service is always excellent More
by Focuslover
Employees Worked With
Steve Martinez
September 05, 2019
Wow!! Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavio Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavior would not happen.. I guess the care goes down once the car has been bought More
by Kelly
Employees Worked With
I'm not sure who answers the phone., Eric Heronime, Kamal Nahhas
September 04, 2019
Service Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to o Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to other people More
by KJ
Employees Worked With
Mark Pavey
September 04, 2019
Excellent Service Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because they always deliver quality service. Thanks to Steve and his Tech Crew for going the extra mile! More
by CyDSol
Employees Worked With
Steve Martinez
September 03, 2019
Professional and friendly sales and finance departments. This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frame This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frames More
by Broncojim
Employees Worked With
Benny, Tommy Tong
September 02, 2019
Great service from a great staff! My wife and I have been using Ford of Upland service department for years and they have always done a great job. Nobody's perfect but if there has any My wife and I have been using Ford of Upland service department for years and they have always done a great job. Nobody's perfect but if there has any issues it was corrected immediately. More
by RC Todd
Employees Worked With
Michael Hindelang
September 02, 2019
Excellent customer care I was recommended to them by a personal banker non of my own. Was the best care buying experiences so far and we are a ford buying family since 1940 . I was recommended to them by a personal banker non of my own. Was the best care buying experiences so far and we are a ford buying family since 1940 . General Manager Z and salesman Ash come highly recommended to purchase through . Good job guys. William P. More
by FordPatterson
Employees Worked With
Robert from finance , Zee Rabadi, Ash Khawaja
September 02, 2019
Best service department We’ve dealt with so many service departments in the past and always dreaded dealing with their service advisors but never at upland Ford. Hugo has bee We’ve dealt with so many service departments in the past and always dreaded dealing with their service advisors but never at upland Ford. Hugo has been our service advisor for a while now and dealing with him and the upland ford service team is by far the best in the business due to their professionalism, honesty and quality of work! I highly recommend Ford of upland service department to anyone looking to get work done on their car! Thank you! More
by St. Mina A
Employees Worked With
Hugo Galvez
September 02, 2019
Great Job!! On time, great service! They supplied an Uber for me to get get to my business. Always a great service, and always very professional. Thank you. On time, great service! They supplied an Uber for me to get get to my business. Always a great service, and always very professional. Thank you. More
by JIMKELLOFF
Employees Worked With
Steve Martinez
