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Ford of Upland
Upland, CA
1,154 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,154 reviews
September 06, 2019
Service dept Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesom Service department very efficient Kim Hawkins, very welcoming and explained all work to be done in detail good communication on car status. Awesome service thank you More
by trvergara
Verified CustomerEmployees Worked With
Kim Hawkins
September 06, 2019
Not good Estimated time for oil change was 2 hours but ended up being done in 3 and a half hours. I requested a car wash and did not receive one. Estimated time for oil change was 2 hours but ended up being done in 3 and a half hours. I requested a car wash and did not receive one. More
by Christ8
Employees Worked With
Steve Martinez
September 06, 2019
Excellent service Mario was excellent. He gave excellent customer service and they washed my car too. He went over and beyond. I would recommend to my friends and famil Mario was excellent. He gave excellent customer service and they washed my car too. He went over and beyond. I would recommend to my friends and family to go to ford of upland for their service and for any future ford vehicle purchases More
by Josie A
Employees Worked With
Mario
September 06, 2019
Very good experience Basem Yousef was very helpful and courteous with our experience at Upland Ford. I definitely recommend anyone looking to get a great deal and have a Basem Yousef was very helpful and courteous with our experience at Upland Ford. I definitely recommend anyone looking to get a great deal and have a friendly experience without hassles and gimmicks. More
by Doritzarosas
Employees Worked With
Bassem Youssef
September 06, 2019
Very satisfied ! The people there have great customer service. The service person named Kim was great. Kim has helped me several times and always does a great job with The people there have great customer service. The service person named Kim was great. Kim has helped me several times and always does a great job with a smile. The other service people and cashiers are also friendly. More
by Firerivas
Employees Worked With
Kim Hawkins
September 06, 2019
Fast oil change Arrived at 8:30am for an oil change and a diagnostic (the Works package). Steve Martinez took care of me and thoroughly checked my car's history onlin Arrived at 8:30am for an oil change and a diagnostic (the Works package). Steve Martinez took care of me and thoroughly checked my car's history online making sure I didn't need additional service. Everything was done and I was out the door by 9:30. Steven went over the diagnostic test and explained everything. I appreciated the care he took. I've been co.ing here for over 25 years and the service is always excellent More
by Focuslover
Employees Worked With
Steve Martinez
September 05, 2019
Wow!! Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavio Being put on hold for up to 20 minutes at a time is unacceptable.. then having to call back again and again. If we were buying a new car this behavior would not happen.. I guess the care goes down once the car has been bought More
by Kelly
Employees Worked With
I'm not sure who answers the phone., Eric Heronime, Kamal Nahhas
September 04, 2019
Service Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to o Very friendly and efficient service from the staff answering phone lines to the staff in the service department. Wiould definitely recommend them to other people More
by KJ
Employees Worked With
Mark Pavey
September 04, 2019
Excellent Service Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because Going to Steve Martinez is like going to an Uncle for help whenever it comes to servicing my car. I’m confident whenever I bring my car there because they always deliver quality service. Thanks to Steve and his Tech Crew for going the extra mile! More
by CyDSol
Employees Worked With
Steve Martinez
September 03, 2019
Professional and friendly sales and finance departments. This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frame This is a fourth vehicle in a row we have purchased from this dealership. Each one has been a great experience. I even liked their license plate frames More
by Broncojim
Employees Worked With
Benny, Tommy Tong
