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Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,170 reviews
September 15, 2019
Great Service Department Being the dealers shuttle driver I'm sure I am somewhat bias in favor of the service department. I hear all the customers comments regarding service a Being the dealers shuttle driver I'm sure I am somewhat bias in favor of the service department. I hear all the customers comments regarding service and 95% of them love the service at Upland Ford over any of the other surrounding dealers. The other 5% are normally unhappy with their vehicles problem and not anything an advisor has done to upset them. Many customers like dealing with the same advisor and at Upland they can do so as the dealer has very little employee turnover compared to the outlying dealers as customers have told me. Before working at Upland Ford I had always used this dealer for servicing and parts for our family business and personal vehicles. Not only the service advisors but the girls, Olivia and Destiny, are a great help to me daily. Thanks to all of you including Eric and Barbara. More
by Spider
Employees Worked With
Mario, Santiago, and Hugo, Eric Heronime, Steve Martinez, Kim Hawkins
September 14, 2019
Very nice service!! Basem is a very trusty worthy and reliable employee helped choose a specific car and executed it got out fast and easy thank you to everyone at Ford! Basem is a very trusty worthy and reliable employee helped choose a specific car and executed it got out fast and easy thank you to everyone at Ford! -Zach More
by Cojolica
Employees Worked With
Bassem Youssef
September 13, 2019
Fast and professional Excellent service! After the Ranger was serviced, they brought it back to me clean right up front where I was waiting. Very friendly staff and a pleas Excellent service! After the Ranger was serviced, they brought it back to me clean right up front where I was waiting. Very friendly staff and a pleasure to talk with. More
by Justino
Verified CustomerEmployees Worked With
Mark Pavey
September 13, 2019
Cool spot, less crazy than big dealerships Great place, great work, people definitely care about their customers and I would definitely recommend this dealership. No excuses, just results. If Great place, great work, people definitely care about their customers and I would definitely recommend this dealership. No excuses, just results. If you need a manager you can actually find one., I will be back. More
by N5041C
Employees Worked With
Eric Heronime
September 13, 2019
Ford Edge Personal we’re polite and courteous from welcoming, writeup, service tech to the cashier at the end! Being the only one in the household the free pick Personal we’re polite and courteous from welcoming, writeup, service tech to the cashier at the end! Being the only one in the household the free pickup and drop of is a God send! Good job! More
by GMSCHNEIDER1949
Employees Worked With
Maldonado,Santiago
September 13, 2019
Unsurpassed service! As a fleet mechanic and manager, and having dealt with Fritts ford in the past and been disgusted with their entire operation Foothill Ford has always As a fleet mechanic and manager, and having dealt with Fritts ford in the past and been disgusted with their entire operation Foothill Ford has always been more than exceptional in all areas of our repair needs. From towing to warranty work, they are a cut above any other dealer, ford or any dealer!:"":: More
by Osimtnt
Employees Worked With
Christian Yousef
September 13, 2019
Mario is the best!!! He listened to my special request and got it done. Mario was very helpful! I will definitely be back and hope to work with Mario. He listened to my special request and got it done. Mario was very helpful! I will definitely be back and hope to work with Mario. More
by NATALIEHENKE84
Employees Worked With
Mario
September 12, 2019
AMAZING this dealership was so helpful and definitely had a great selection of car for a price that no other dealership can beat. Very kind and welcoming staf this dealership was so helpful and definitely had a great selection of car for a price that no other dealership can beat. Very kind and welcoming staff More
by mwizzle
Employees Worked With
George Yousef, Bassem Youssef, Christian Yousef
September 12, 2019
Transmission Fiasco They had my car for 5 weeks to repair the transmission. I had to call them every few days to get a status update. They didn’t even call me when it was They had my car for 5 weeks to repair the transmission. I had to call them every few days to get a status update. They didn’t even call me when it was finally ready. My calls were not even returned until I went to upper management to complain. Very disappointed in their lack of communication. So far (2 days) it seems to be working. Thanks to Christian Burke for his help in getting information for us. More
by KALICOLACE2
Employees Worked With
Christian Burke , Eric Heronime
September 12, 2019
Excellent service I have always owned a Ford but for the past few years I have taken my cars to be serviced at upland ford and only deal with Kim. Kim is a great asset I have always owned a Ford but for the past few years I have taken my cars to be serviced at upland ford and only deal with Kim. Kim is a great asset to your team she always makes me feel comfortable. She is very efficient and has a great personality. More
by Love
Employees Worked With
Kim Hawkins
