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Ford of Upland
Upland, CA
1,151 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,151 reviews
September 12, 2019
AMAZING this dealership was so helpful and definitely had a great selection of car for a price that no other dealership can beat. Very kind and welcoming staf this dealership was so helpful and definitely had a great selection of car for a price that no other dealership can beat. Very kind and welcoming staff More
by mwizzle
Employees Worked With
George Yousef, Bassem Youssef, Christian Yousef
September 12, 2019
Comms issues Struggled with getting updates and accurate information from my service advisor. Was finally told it was ready late Friday while I was headed out of t Struggled with getting updates and accurate information from my service advisor. Was finally told it was ready late Friday while I was headed out of town so made arrangements to pick up Sunday from sales. Showed up and my car was filthy, covered in dirt and the sales guys only wanted to up sell me into another car instead of taking care of my car and making it presentable. Never coming back for service. More
by Nic
Verified CustomerEmployees Worked With
Kim Hawkins
September 12, 2019
Firdt Time Wait for a scheduled oil change was about 1 hour, a little longer than I usually wait at Jiffy Lube. Kim was great and helpful! Wait for a scheduled oil change was about 1 hour, a little longer than I usually wait at Jiffy Lube. Kim was great and helpful! More
by morioli1
Employees Worked With
Kim Hawkins
September 11, 2019
Remove screw & plug tire Kim Hawkins handled my unplanned visit yesterday to Ford of Upland, caused by a screw puncturing a tire. . I felt it quickly go flat while driving w Kim Hawkins handled my unplanned visit yesterday to Ford of Upland, caused by a screw puncturing a tire. . I felt it quickly go flat while driving west on Foothill, I immediately pulled onto the service road. Coincidentally, I saw the Upland Ford sign About 200 yards ahead & creeped to the service drive. Ms. Hawkins handled my energency visit from check- in to driving my '02 Ford Ranger back to the Service departure lane. She insured I was out of there quickly so I didn't have to cancel an appointment I was driving to. And she was the most professional, cheerful & nicest Service Manager I have ever dealt with. So much so- that I will include Ford of Upland the next time I am ready to replace one of my 3 older vehicles. Dennis Berger Claremont, CA More
by Dennis Berger
Employees Worked With
Kim Hawkins
September 10, 2019
The dealer couldn’t find my problem!!! But since I got my car back the noise isn’t there anymore. They must have done something to get the noise to go away! Ha!! But since I got my car back the noise isn’t there anymore. They must have done something to get the noise to go away! Ha!! More
by Sue
Employees Worked With
Kim Hawkins
September 10, 2019
Great place to buy a car. I walked in just to look around and drove out in a brand new car. No pressure from employees and any questions I had they answered. I highly recommend I walked in just to look around and drove out in a brand new car. No pressure from employees and any questions I had they answered. I highly recommend More
by Angel
Employees Worked With
Archie Urquhart
September 10, 2019
Semi annual service Great and polite staff. Got me in and out as they stated. Wash my truck also. Great job. Will continue to come for future service Great and polite staff. Got me in and out as they stated. Wash my truck also. Great job. Will continue to come for future service More
by Fordf150
Employees Worked With
Maldonado Santiago, Steve Martinez
September 09, 2019
Happy camper No appointment needed opened at 8 am Saturday morning the management opened the door early to start helping customer's out Friendly staff and technic No appointment needed opened at 8 am Saturday morning the management opened the door early to start helping customer's out Friendly staff and technicians More
by Lincoln
Employees Worked With
Sorry don't remember his name
September 09, 2019
Great service I can’t complain they were all very helpful and they kept us informed about the car. Thank you all for taking care of my daughters car. I can’t complain they were all very helpful and they kept us informed about the car. Thank you all for taking care of my daughters car. More
by PARRAJASMINE
Employees Worked With
Kim Hawkins
September 09, 2019
Work not done successfully. Second time in for turbos. The fleet manager can fix my friend's truck with literally exact issue. Regular customers seem to get the run around. Coinc Second time in for turbos. The fleet manager can fix my friend's truck with literally exact issue. Regular customers seem to get the run around. Coincidentally, listen to the complaints in the lobby while you're waiting. Just saying, it's not just me! More
by brian
Employees Worked With
Eric Heronime
