Ford of Upland | Page 70

Mustang Great service and given full attention by Kim. Service was fast just as promised. Even offered to look at prior warranty work that was not completed a Great service and given full attention by Kim. Service was fast just as promised. Even offered to look at prior warranty work that was not completed at another Ford dealer. I’ll definitely be back. More

excellent customer service The techs did a clean job on my clutches and explained the whole process thoroughly. Their excellent customer service and honesty is what makes them t The techs did a clean job on my clutches and explained the whole process thoroughly. Their excellent customer service and honesty is what makes them the best Ford dealership around. Thank you Ford of Upland! More

Great Service Department Being the dealers shuttle driver I'm sure I am somewhat bias in favor of the service department. I hear all the customers comments regarding service a Being the dealers shuttle driver I'm sure I am somewhat bias in favor of the service department. I hear all the customers comments regarding service and 95% of them love the service at Upland Ford over any of the other surrounding dealers. The other 5% are normally unhappy with their vehicles problem and not anything an advisor has done to upset them. Many customers like dealing with the same advisor and at Upland they can do so as the dealer has very little employee turnover compared to the outlying dealers as customers have told me. Before working at Upland Ford I had always used this dealer for servicing and parts for our family business and personal vehicles. Not only the service advisors but the girls, Olivia and Destiny, are a great help to me daily. Thanks to all of you including Eric and Barbara. More

Very nice service!! Basem is a very trusty worthy and reliable employee helped choose a specific car and executed it got out fast and easy thank you to everyone at Ford! Basem is a very trusty worthy and reliable employee helped choose a specific car and executed it got out fast and easy thank you to everyone at Ford! -Zach More

Fast and professional Excellent service! After the Ranger was serviced, they brought it back to me clean right up front where I was waiting. Very friendly staff and a pleas Excellent service! After the Ranger was serviced, they brought it back to me clean right up front where I was waiting. Very friendly staff and a pleasure to talk with. More

Cool spot, less crazy than big dealerships Great place, great work, people definitely care about their customers and I would definitely recommend this dealership. No excuses, just results. If Great place, great work, people definitely care about their customers and I would definitely recommend this dealership. No excuses, just results. If you need a manager you can actually find one., I will be back. More

Ford Edge Personal we’re polite and courteous from welcoming, writeup, service tech to the cashier at the end! Being the only one in the household the free pick Personal we’re polite and courteous from welcoming, writeup, service tech to the cashier at the end! Being the only one in the household the free pickup and drop of is a God send! Good job! More

Unsurpassed service! As a fleet mechanic and manager, and having dealt with Fritts ford in the past and been disgusted with their entire operation Foothill Ford has always As a fleet mechanic and manager, and having dealt with Fritts ford in the past and been disgusted with their entire operation Foothill Ford has always been more than exceptional in all areas of our repair needs. From towing to warranty work, they are a cut above any other dealer, ford or any dealer!:"":: More

Mario is the best!!! He listened to my special request and got it done. Mario was very helpful! I will definitely be back and hope to work with Mario. He listened to my special request and got it done. Mario was very helpful! I will definitely be back and hope to work with Mario. More

Transmission Fiasco They had my car for 5 weeks to repair the transmission. I had to call them every few days to get a status update. They didn’t even call me when it was They had my car for 5 weeks to repair the transmission. I had to call them every few days to get a status update. They didn’t even call me when it was finally ready. My calls were not even returned until I went to upper management to complain. Very disappointed in their lack of communication. So far (2 days) it seems to be working. Thanks to Christian Burke for his help in getting information for us. More