Ford of Upland | Page 68

Ricardo was. Very friendly and helpful. Stopped in for an oil change with out an appointment but was in a hurry. I was able to get in and out with in an hour Stopped in for an oil change with out an appointment but was in a hurry. I was able to get in and out with in an hour More

Ford Focus repair I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely say these guys definitely out do them by a long shot. I give them 5/5 star rating thanks you for the great service! More

Great service, great dealership! As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always gre As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always great work done there and I have all the confidence in the world in this service department. Thanks again. More

Replace 2 diesel batteries Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service the Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service there at 7:00 and finally removed frozen bolt. More

Experience was OK My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car was there for over a week we took care of the car but the communication between customer and service advisor it needs to be worked on. But I do like about them is they offer a loaner car program and give you a loaner car while your vehicles in the shop that is a plus in my book I really like that feature More

1st oil change for my Ford Edge I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was s I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was seen promptly. Service was great. I was promised my car in about an hour and quoted a price for the service. I got the call that my car was ready in an hour and the price quoted was spot on! I had a great experience there. More

Service Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back an Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back and use this service department again. More

Oil change Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare More

My new car I was greeted by Basem Yousef and he helped me with my first car purchase. He is a good man and helped me look for a car in my price range. I was greeted by Basem Yousef and he helped me with my first car purchase. He is a good man and helped me look for a car in my price range. More

"Problem not solve, Simple oil service took all day" This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turni This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turning the steering wheel left or right did not even got inspected. I scheduled the appointment @ 9:30 am and by 5:00pm the only thing they had completed was the oil change. Also, I requested a car wash and did not got it. After all that they told me I needed to leave the car overnight so that they could continue inspecting the problem with the noise but I just went to pick up my car because i couldn't leave it overnight. More