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Ford of Upland

Upland, CA

4.7
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That ...
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,170 reviews

September 29, 2019

Great Deal and Smooth Transaction In the market for a quality used car and they came through for us. Basem Yousef took great care of us and made sure we got through the whole process q More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassem Youssef
September 27, 2019

Excellent service Personal very nice and professional, they respect the appointment time and the service was complete on time and was an excellent work Glad to be part More

by Vican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins, Ricardo Hernandez
September 27, 2019

Great customer service! Kim always kept us apprised with the unusual circumstances with our F-250 truck. We had third party issues with the truck and she helped us work it ou More

by MKAESER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
September 27, 2019

Love Service Dept As always excellent customer service from Kim.As always excellent customer service from Kim I was Always kept informed of the progress of my truck More

by Cindyjoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
September 27, 2019

It was a nice experience. Mina in Fleet leasing was help me with a new car benefit aftter speakinkg to my attorney this morning I need to wait a few more months to get money fr More

by PRINCESSMALTESE002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario in Service was Great
September 27, 2019

Ricardo was. Very friendly and helpful. Stopped in for an oil change with out an appointment but was in a hurry. I was able to get in and out with in an hour More

by Jrojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Hernandez
September 27, 2019

Ford Focus repair I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and More

by Michaelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
September 26, 2019

Great service, great dealership! As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always gre More

by JOE.F.FLEMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
September 26, 2019

Replace 2 diesel batteries Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service the More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Heronime, Steve Martinez
September 25, 2019

Experience was OK My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car More

by Mr Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric (service manager) , Steve Martinez
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