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Ford of Upland
Upland, CA
1,154 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,154 reviews
September 27, 2019
Ford Focus repair I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely recommend this dealership for your maintenance or for repairs. Iv been to the surrounding areas such as sunrise Ford in Fontana and I would definitely say these guys definitely out do them by a long shot. I give them 5/5 star rating thanks you for the great service! More
by Michaelacruz
Verified CustomerEmployees Worked With
Mark Pavey, Eric Heronime, Steve Martinez, Kim Hawkins
September 26, 2019
Great service, great dealership! As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always gre As always a great experience at Ford of Upland. Kim Hawkins is a great service advisor and always makes the process enjoyable and painless. Always great work done there and I have all the confidence in the world in this service department. Thanks again. More
by JOE.F.FLEMING
Employees Worked With
Kim Hawkins
September 26, 2019
Replace 2 diesel batteries Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service the Did an excellent job /. Difficult because of rusted battery box bolts. Service jumped on problem, but frozen bolt meant had to hold over. Service there at 7:00 and finally removed frozen bolt. More
by HC
Employees Worked With
Eric Heronime, Steve Martinez
September 25, 2019
Experience was OK My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car My car was there for over a week they took care of the car but the communication between Customer and Service advisor it needs to be worked on. My car was there for over a week we took care of the car but the communication between customer and service advisor it needs to be worked on. But I do like about them is they offer a loaner car program and give you a loaner car while your vehicles in the shop that is a plus in my book I really like that feature More
by Mr Fusion
Employees Worked With
Eric (service manager) , Steve Martinez
September 25, 2019
1st oil change for my Ford Edge I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was s I had no appointment. I needed an oil change and I brought my car to Ford after dropping my kids off at school. I didn't have to wait long and I was seen promptly. Service was great. I was promised my car in about an hour and quoted a price for the service. I got the call that my car was ready in an hour and the price quoted was spot on! I had a great experience there. More
by Cadzow4
Employees Worked With
Steve Martinez
September 24, 2019
Service Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back an Everyone was very nice, especially the courtesy shuttle driver, Terri. They made sure I had a good and timely experience. Will definitely come back and use this service department again. More
by Becky.coelho
Employees Worked With
Terri, Kim Hawkins
September 24, 2019
Oil change Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare Always feel cared for at Ford of upland. The staff never leaves you feeling ignored. I’ve been to other dealerships and they just don’t compare More
by MCALLISTER51
Employees Worked With
Louis Ramos, Mark Pavey, Eric Heronime
September 24, 2019
My new car I was greeted by Basem Yousef and he helped me with my first car purchase. He is a good man and helped me look for a car in my price range. I was greeted by Basem Yousef and he helped me with my first car purchase. He is a good man and helped me look for a car in my price range. More
by Santiago Rodriguez
Employees Worked With
Bassem Youssef
September 23, 2019
"Problem not solve, Simple oil service took all day" This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turni This last car service visit was not the best experience. The outcome of the appointment to inspect a noise coming from the front of the car when turning the steering wheel left or right did not even got inspected. I scheduled the appointment @ 9:30 am and by 5:00pm the only thing they had completed was the oil change. Also, I requested a car wash and did not got it. After all that they told me I needed to leave the car overnight so that they could continue inspecting the problem with the noise but I just went to pick up my car because i couldn't leave it overnight. More
by GMLOPEZ89
Employees Worked With
Kim Hawkins
September 23, 2019
Oil Change Ford of Upland takes care of all my cars and the service is Great ! Keep up the great work Steve Martinez! Strongly recommend Ford of Upland . Ford of Upland takes care of all my cars and the service is Great ! Keep up the great work Steve Martinez! Strongly recommend Ford of Upland . More
by JSales
Employees Worked With
Steve Martinez
