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Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,170 reviews
October 19, 2019
Excellent service Great service experience. Ease of dropping off and picking up. Communicated updates as needed. Reasonable prices. Service done in a timely manner. Wil Great service experience. Ease of dropping off and picking up. Communicated updates as needed. Reasonable prices. Service done in a timely manner. Will definitely use again. More
by pcarri3
Verified CustomerEmployees Worked With
Mario Lerma
October 18, 2019
Excellent Customer Service I had an issue with my truck and was stuck without a vehicle. Without any notice I had it towed to Ford of Upland and they were very accommodating eve I had an issue with my truck and was stuck without a vehicle. Without any notice I had it towed to Ford of Upland and they were very accommodating even offering me a ride home. I expected to be without my truck for a day or two. Much to my delight I received a call later that afternoon saying my truck was ready. Here’s the best part, I picked it up and was told it was no charge due to warranty. I fully expected to be gouged for something but thankfully they were honest and fixed it free of charge. More
by F150 eco man
Employees Worked With
Gus
October 18, 2019
Not fully informed when make appointment on phone the 49.95 service I questioned 3 times on phone compared to the almost $600. 00 service charge, when I came in, left me upset. I called to be informed the 49.95 service I questioned 3 times on phone compared to the almost $600. 00 service charge, when I came in, left me upset. I called to be informed by professionals so I would know what to expect. I was was sadly disappointed. The actual service was great More
by RDK6735
Employees Worked With
Gus
October 18, 2019
Ford airbag recall I was very pleased to know that ford did mobile on site repairs for my airbag recall. The dealerships were requiring me to leave the car all day makin I was very pleased to know that ford did mobile on site repairs for my airbag recall. The dealerships were requiring me to leave the car all day making it very difficult to make time. I received a notice on my door from Daniel at the airbag recall team and he promptly came to make the repair. Very hassle free! I’m very pleased. More
by Melissa
Employees Worked With
Daniel
October 17, 2019
Easy Drop off and pick up Steve was great as usual, awesome at recommending. He’s always honest knowledgeable he’s pretty chill and not pushy. He’s why I keep coming back 💪👍 Steve was great as usual, awesome at recommending. He’s always honest knowledgeable he’s pretty chill and not pushy. He’s why I keep coming back 💪👍 see again on my next service trip. More
by ALBERTOLATINGUY81
Employees Worked With
Steve Martinez
October 17, 2019
Bought a used car I like the guys here at Upland Ford. The dealership is old as dirt but soon they will be moving to a new facility and hopefully get some new equipmen I like the guys here at Upland Ford. The dealership is old as dirt but soon they will be moving to a new facility and hopefully get some new equipment More
by HSACK28411
Employees Worked With
Alex was great. Never met Christian so not sure why he gets any credit here , Christian Yousef
October 17, 2019
great service Professional friendly knowledgeable service that addressed all my concerns and answered all my questions Thanks for a job well done including updating Professional friendly knowledgeable service that addressed all my concerns and answered all my questions Thanks for a job well done including updating my knowledge of some of the options on my vehicle More
by SKIPBLILASIGNS
Employees Worked With
Steve Martinez
October 17, 2019
Routine care easy I took my vehicle in for a 50,000 mile check. Because i have taken care of my vehicle the things that needed checked were not too many. My Service Adv I took my vehicle in for a 50,000 mile check. Because i have taken care of my vehicle the things that needed checked were not too many. My Service Advisor, Steve M., was very welcoming, polite and professional. More
by johnson7813
Employees Worked With
Steve Martinez
October 16, 2019
Working with Kim was awesome! The reason why i even had an experience with Ford of Upland was because the dealer where i originally bought my Edge does not perform diagnostic servi The reason why i even had an experience with Ford of Upland was because the dealer where i originally bought my Edge does not perform diagnostic services on Saturday, Ford of Upland does. Long story short, warranty covered major repair was needed and i was provided a loaner for the duration. Working with Kim was a great experience as she often touched base with me via text and provided answers to all my questions. For me, the circumstances of the repair needed was a bummer but the experience working with Ford of Upland was near hassle free. More
by Tommag33
Employees Worked With
Kim Hawkins
October 16, 2019
Solved a chalenge I had a problem with the sync feature and my cellphone. I took my Fusion to them on a Saturday, and yet they took care of my challenge that same day a I had a problem with the sync feature and my cellphone. I took my Fusion to them on a Saturday, and yet they took care of my challenge that same day and fixed it to my satisfaction. Thanks to Steve and others for being prompt and for the knowledge they have. More
by jbd5710
Employees Worked With
Steve Martinez
