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Ford of Upland
Upland, CA
1,154 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,154 reviews
October 17, 2019
great service Professional friendly knowledgeable service that addressed all my concerns and answered all my questions Thanks for a job well done including updating Professional friendly knowledgeable service that addressed all my concerns and answered all my questions Thanks for a job well done including updating my knowledge of some of the options on my vehicle More
by SKIPBLILASIGNS
Verified CustomerEmployees Worked With
Steve Martinez
October 17, 2019
Routine care easy I took my vehicle in for a 50,000 mile check. Because i have taken care of my vehicle the things that needed checked were not too many. My Service Adv I took my vehicle in for a 50,000 mile check. Because i have taken care of my vehicle the things that needed checked were not too many. My Service Advisor, Steve M., was very welcoming, polite and professional. More
by johnson7813
Employees Worked With
Steve Martinez
October 16, 2019
Working with Kim was awesome! The reason why i even had an experience with Ford of Upland was because the dealer where i originally bought my Edge does not perform diagnostic servi The reason why i even had an experience with Ford of Upland was because the dealer where i originally bought my Edge does not perform diagnostic services on Saturday, Ford of Upland does. Long story short, warranty covered major repair was needed and i was provided a loaner for the duration. Working with Kim was a great experience as she often touched base with me via text and provided answers to all my questions. For me, the circumstances of the repair needed was a bummer but the experience working with Ford of Upland was near hassle free. More
by Tommag33
Employees Worked With
Kim Hawkins
October 16, 2019
Solved a chalenge I had a problem with the sync feature and my cellphone. I took my Fusion to them on a Saturday, and yet they took care of my challenge that same day a I had a problem with the sync feature and my cellphone. I took my Fusion to them on a Saturday, and yet they took care of my challenge that same day and fixed it to my satisfaction. Thanks to Steve and others for being prompt and for the knowledge they have. More
by jbd5710
Employees Worked With
Steve Martinez
October 15, 2019
Great experience with Gus and the guy who checked me in. Gus was awesome and made me feel at home. He welcomed my dog and was very personable. The young man who checked me in was very courteous and pleasant. Gus was awesome and made me feel at home. He welcomed my dog and was very personable. The young man who checked me in was very courteous and pleasant. They both deserve a paid day off. Great overall experience. More
by MOMAND4MORE
Employees Worked With
Gus and the young man who checked me in.
October 15, 2019
The works I was acknowledged quickly and written up fast. The waite was what I expected. The cost was better than expected. Wish my name and address were corre I was acknowledged quickly and written up fast. The waite was what I expected. The cost was better than expected. Wish my name and address were correct on the order. More
by Derik
Employees Worked With
Gustavo
October 15, 2019
Ford Service Everything that needed to be done was done and the service provider was nice and friendly. I wish he had offered a car wash. I thought it automaticall Everything that needed to be done was done and the service provider was nice and friendly. I wish he had offered a car wash. I thought it automatically came with the service, but found out you have to ask for it. Hmm. How would people know that?? More
by janetlynn.smith
Employees Worked With
I’m not sure who provided the service and I don’t have my paperwork with me. So I guessed at the name. , Steve Martinez
October 14, 2019
Great service and steve was so helpful He was great and he help me with my car issues and he was really helpful and so polite good luck brother in your work He was great and he help me with my car issues and he was really helpful and so polite good luck brother in your work More
by YZN
Employees Worked With
Steve Martinez
October 14, 2019
Great Service Guess helped me out with my service. Great guy. I always come to Ford of Upland for service in my focus. Will be making an appointment soon to have my Guess helped me out with my service. Great guy. I always come to Ford of Upland for service in my focus. Will be making an appointment soon to have my recalls examined. More
by ANDREW
Employees Worked With
Gus
October 13, 2019
Excellent Kim gave me excellent customer service she is very knowledgeable and has helped me in the past.I've had other customer service reps in the past and th Kim gave me excellent customer service she is very knowledgeable and has helped me in the past.I've had other customer service reps in the past and the experience wasn't so good More
by John
Employees Worked With
Kim Hawkins
