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Ford of Upland
Upland, CA
1,154 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,154 reviews
October 23, 2019
Oil Change The Works Great service. Friendly and professional. The only thing I would say is to have a different system of consistency. What I mean by that is for example, Great service. Friendly and professional. The only thing I would say is to have a different system of consistency. What I mean by that is for example, when having been written up by the porter outside, I requested to have the car washed per company policy because if not requested, they won’t do it. Now, I don’t know if I need to tell the service writer INSIDE to also have it washed, because when I returned to pick up the vehicle, it hadn’t been washed. I figured since I had told the porter outside, he would put in the request in the write-up slip. It was maybe around 5:10PM when car was ready for pickup. I mean I get it; it’s late in the day. The day’s almost done and everyone wants to just get out. So I just don’t know if I need to let the porter outside know AND the service writer inside, or not sure how information gets relayed, but I just look for consistency in service. Thank you. More
by Octavio
Verified CustomerEmployees Worked With
Porter
October 21, 2019
Friendly customer service Overall, the process to receive the vehicle for service was too slow. I spent an hour to just drop off the car which is too long. Overall, the process to receive the vehicle for service was too slow. I spent an hour to just drop off the car which is too long. More
by RXHOME
Employees Worked With
Mario
October 21, 2019
Great Place, Great people This is the place to go for sure if you are in the hunt for a new car. Got my Ford Ranger 2019 last week and the Sam, Zeid, Kamal all of the people th This is the place to go for sure if you are in the hunt for a new car. Got my Ford Ranger 2019 last week and the Sam, Zeid, Kamal all of the people there were very nice and helpful. They are genuine and knowledgeable, gave me a deal I could not find anywhere else. Thank you very much to team Ford of Upland. Naser Mahfoud More
by Naser Mahfoud
Employees Worked With
Zee Rabadi, Hakim Rahim, Jeff Sales, Bassem Youssef, Kamal Nahhas
October 21, 2019
My new car Great service with the dealer I came did service and I bought a new car My second Ford I love Ford and the costumer service . Great service with the dealer I came did service and I bought a new car My second Ford I love Ford and the costumer service . More
by Upland212121
Employees Worked With
Bassem Youssef
October 19, 2019
Excellent service Great service experience. Ease of dropping off and picking up. Communicated updates as needed. Reasonable prices. Service done in a timely manner. Wil Great service experience. Ease of dropping off and picking up. Communicated updates as needed. Reasonable prices. Service done in a timely manner. Will definitely use again. More
by pcarri3
Employees Worked With
Mario Lerma
October 18, 2019
Excellent Customer Service I had an issue with my truck and was stuck without a vehicle. Without any notice I had it towed to Ford of Upland and they were very accommodating eve I had an issue with my truck and was stuck without a vehicle. Without any notice I had it towed to Ford of Upland and they were very accommodating even offering me a ride home. I expected to be without my truck for a day or two. Much to my delight I received a call later that afternoon saying my truck was ready. Here’s the best part, I picked it up and was told it was no charge due to warranty. I fully expected to be gouged for something but thankfully they were honest and fixed it free of charge. More
by F150 eco man
Employees Worked With
Gus
October 18, 2019
Not fully informed when make appointment on phone the 49.95 service I questioned 3 times on phone compared to the almost $600. 00 service charge, when I came in, left me upset. I called to be informed the 49.95 service I questioned 3 times on phone compared to the almost $600. 00 service charge, when I came in, left me upset. I called to be informed by professionals so I would know what to expect. I was was sadly disappointed. The actual service was great More
by RDK6735
Employees Worked With
Gus
October 18, 2019
Ford airbag recall I was very pleased to know that ford did mobile on site repairs for my airbag recall. The dealerships were requiring me to leave the car all day makin I was very pleased to know that ford did mobile on site repairs for my airbag recall. The dealerships were requiring me to leave the car all day making it very difficult to make time. I received a notice on my door from Daniel at the airbag recall team and he promptly came to make the repair. Very hassle free! I’m very pleased. More
by Melissa
Employees Worked With
Daniel
October 17, 2019
Easy Drop off and pick up Steve was great as usual, awesome at recommending. He’s always honest knowledgeable he’s pretty chill and not pushy. He’s why I keep coming back 💪👍 Steve was great as usual, awesome at recommending. He’s always honest knowledgeable he’s pretty chill and not pushy. He’s why I keep coming back 💪👍 see again on my next service trip. More
by ALBERTOLATINGUY81
Employees Worked With
Steve Martinez
October 17, 2019
Bought a used car I like the guys here at Upland Ford. The dealership is old as dirt but soon they will be moving to a new facility and hopefully get some new equipmen I like the guys here at Upland Ford. The dealership is old as dirt but soon they will be moving to a new facility and hopefully get some new equipment More
by HSACK28411
Employees Worked With
Alex was great. Never met Christian so not sure why he gets any credit here , Christian Yousef
