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Ford of Upland
Upland, CA
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,170 reviews
November 04, 2019
Wonderful They have thee best customer service I’ve seen at any car lot the first time ever they fulled the gas tank up my car was so nice and clean I couldn’t They have thee best customer service I’ve seen at any car lot the first time ever they fulled the gas tank up my car was so nice and clean I couldn’t even tell it was used and everybody that works they are very helpful and respectful More
by Ianthe
November 02, 2019
My new car was great deal and I’m so happy with I like to tell every one about that dealer it’s great family owned dealer . Thanks for your help was great deal and I’m so happy with I like to tell every one about that dealer it’s great family owned dealer . Thanks for your help More
by Upland21
Employees Worked With
Bassem Youssef
November 01, 2019
Get your story straight No one ever picks up the phone or returns phone calls. Varying stories about how my truck is being fixed or not. Haven’t heard from anyone for 5 days No one ever picks up the phone or returns phone calls. Varying stories about how my truck is being fixed or not. Haven’t heard from anyone for 5 days now. More
by RHAUDUCOEUR
Verified CustomerEmployees Worked With
Eric Heronime, Steve Martinez, Kim Hawkins
November 01, 2019
Professional I am new to the area used another dealership before for my Fusion. Got an airbag recall. Called that dealership FOUR times left mess to get fixed. No I am new to the area used another dealership before for my Fusion. Got an airbag recall. Called that dealership FOUR times left mess to get fixed. No one returned my calls! So on advice I tried Ford of Upland, they took my first call and had me in two a few days later. I am now a new customer. Service writer Steve Martinez was great, set me up with a rental car even had my car washed for me!!! It was a recall the dealership made no money from me but they gained a new customer. I will be back and will recommend to family and friends. More
by JoycePrudhommeBurtis
Employees Worked With
Steve Martinez
November 01, 2019
Enjoy working with Steve Martinez Steve is a straight shooter. I always try to work with him. But really everyone I’ve dealt with in service is good. I appreciate the rides too. Steve is a straight shooter. I always try to work with him. But really everyone I’ve dealt with in service is good. I appreciate the rides too. More
by Lynda Hoggan
Employees Worked With
Steve Martinez
November 01, 2019
First Ford This is my first time purchasing a Ford. I had a really great experience here. Hope to be coming back here for my service needs. This is my first time purchasing a Ford. I had a really great experience here. Hope to be coming back here for my service needs. More
by Santiago
Employees Worked With
Zee Rabadi, Selena Nunez
November 01, 2019
Over all just wonderful! Long story sort, first time having to go through this process, As a young female adult, I had no clue what to expect, or what to even ask. Steve and J Long story sort, first time having to go through this process, As a young female adult, I had no clue what to expect, or what to even ask. Steve and John, hands down WONDERFUL! They took care of me, In any way posible, from explaining the process detail to detail. Having a friendly personality !! Tank you!!:) More
by RODRIGUEZ.LUCIA
Employees Worked With
John the driver!:), Steve Martinez
October 31, 2019
Awesome people to work with They did what they told me and did not try to baffle me with a lot of other stuff that needed to get done just to make money off me. They honored my c They did what they told me and did not try to baffle me with a lot of other stuff that needed to get done just to make money off me. They honored my coupon even after a little expired after I told them I just returned from a deployment. More
by rmdkkj
Employees Worked With
Quick lubes on Arrow
October 31, 2019
Dealing with finance I was sold a warranty that they are not allowing me to use. I wasn’t supposed to be sold the over $750 warranty. But I was, now because they made an e I was sold a warranty that they are not allowing me to use. I wasn’t supposed to be sold the over $750 warranty. But I was, now because they made an error I lost money! And they couldn’t care less. More
by DESIREEZARATE22
Employees Worked With
Deborah Lara, Hakim Rahim, Archie Urquhart, Selena Nunez, Kamal Nahhas, Christian Yousef, Brandon Mantong, Ricardo Hernandez
October 31, 2019
Service Standards Great Team across the board. Both sales and service have always taken care of our needs. Kim, Steve, and Eric in service, and Barbara in collision Great Team across the board. Both sales and service have always taken care of our needs. Kim, Steve, and Eric in service, and Barbara in collision are amazing people. Cheers More
by beaver8506
Employees Worked With
Barbara Schilder, Steve Martinez, Kim Hawkins
