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Ford of Upland
Upland, CA
1,155 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,155 reviews
October 30, 2019
Got me in Staff was extremely helpful and friendly. They continued to check on me to make sure I was good. Great group of people working at Ford of Upland Staff was extremely helpful and friendly. They continued to check on me to make sure I was good. Great group of people working at Ford of Upland More
by Donnie White
Verified CustomerEmployees Worked With
Mark Pavey
October 30, 2019
Good service I took my expedition in without an appointment, but they got me in and I waited for my vehicle. It took about 1.5 hours. I was updated twice during I took my expedition in without an appointment, but they got me in and I waited for my vehicle. It took about 1.5 hours. I was updated twice during the time. My only recommendation would be to wipe the black finger prints off the white hood before delivering back to the customer. Overall very pleased. More
by Ar2burn
Employees Worked With
Steve Martinez
October 30, 2019
Friendly staff but not really customer orientated Still waiting on a call back from service coordinator. Called in on Monday to find out how far his research went regarding recalls, left message askin Still waiting on a call back from service coordinator. Called in on Monday to find out how far his research went regarding recalls, left message asking for a call back. More
by FAMILYHAAR
Employees Worked With
Gus
October 30, 2019
Personable service Good customer service...dropped off car for oil change, etc. And also recall (I had not had any problem). Mario was very helpful, explained recall rea Good customer service...dropped off car for oil change, etc. And also recall (I had not had any problem). Mario was very helpful, explained recall reason, and was friendly. Used a "special" I had received online. More
by Poodlegal
Employees Worked With
Mario - service writer
October 30, 2019
Easy to Work with Advisor was easy to work with kept me inform and was able to answer all my questions and services done quickly this is my go to dealership Advisor was easy to work with kept me inform and was able to answer all my questions and services done quickly this is my go to dealership More
by Reggie22122323
Employees Worked With
Mario
October 29, 2019
my new Ford Raptor Great Customer service! Best value! Basem Yousef made sure I am happy about everything. I strongly recommend this store to everyone. Great service an Great Customer service! Best value! Basem Yousef made sure I am happy about everything. I strongly recommend this store to everyone. Great service and parts department. Thanks Ford of Upland for selling me my dream truck FORD RAPTOR 2020. More
by UPLAND2121
Employees Worked With
Basem Yousef , Bassem Youssef
October 27, 2019
Purchased new Exolorer They worked hard to make a deal with me. They did a great job getting everything done quick so I wasn’t sitting around a long time. They worked hard to make a deal with me. They did a great job getting everything done quick so I wasn’t sitting around a long time. More
by jakerizz1977
October 25, 2019
It ws an awesome experience! We have been coming to Ford of Upland for many years because we own 4 Fords. We have always gotten excellent treatment by everyone there. Kim and Er We have been coming to Ford of Upland for many years because we own 4 Fords. We have always gotten excellent treatment by everyone there. Kim and Eric were great as usual. Kim told me when the servicing of our vehicle would be done and as promised it was completed right on time. She also texted me questions that she had about additional servicing our Explorer needed such as a new battery. I approved it immediately with a return text, saving tim and preventing an additional trip. Great job! More
by Jeff2554
Employees Worked With
Eric Heronime, Kim Hawkins
October 25, 2019
Service Review Went in for a list of repairs and ended up having a problem with our extended warranty. Gus tried everyday ro get me on my way. Very diligent service Went in for a list of repairs and ended up having a problem with our extended warranty. Gus tried everyday ro get me on my way. Very diligent service with my insanely slow warranty company. Once the warranty repairs were approved the fixing was finished very quickly! More
by Sarahlee825
Employees Worked With
Gustavo (Gus)
October 25, 2019
Trade in I traded in my F150 and got the new Ranger Lariat, I had a great experience, they were wonderful and professional, the Salesman, Finance Manager and I traded in my F150 and got the new Ranger Lariat, I had a great experience, they were wonderful and professional, the Salesman, Finance Manager and the GM. Did not play games/gimmicks, straight up business! I was very pleased with everything, and I highly recommend them for all! More
by amjad
Employees Worked With
Finance Manager , George Yousef, Zee Rabadi, Archie Urquhart, Kamal Nahhas
