Ford of Upland | Page 57

Ford Fusion Basem Yousef it’s a great salesman. No pressure to make you get the car, he’ll work with you. Persistent but cooperative. overall, I love the Ford d Basem Yousef it’s a great salesman. No pressure to make you get the car, he’ll work with you. Persistent but cooperative. overall, I love the Ford dealership of Upland, ver pleasant to make business with. More

Not happy you are relocating far from me Love KIm in finance super love Mario the service advisor and love adorable Mina sales guy Good service from all three and Ford of Upland is close Love KIm in finance super love Mario the service advisor and love adorable Mina sales guy Good service from all three and Ford of Upland is close to my home More

Lease return JR helped me with early lease return for a new model car pool sticker car, Fusion Energi. He and George made the purchase quick and easy. Ricardo pr JR helped me with early lease return for a new model car pool sticker car, Fusion Energi. He and George made the purchase quick and easy. Ricardo prepped the car for me quickly and got the electronics all set up for me. Great service from the sales department. More

Oil change It took 2 1/2 hours to change my oil Window marked brake pans in yellow but didn’t say which pads Asked service rep for a car wash and didn’t get on It took 2 1/2 hours to change my oil Window marked brake pans in yellow but didn’t say which pads Asked service rep for a car wash and didn’t get onek More

Wonderful They have thee best customer service I’ve seen at any car lot the first time ever they fulled the gas tank up my car was so nice and clean I couldn’t They have thee best customer service I’ve seen at any car lot the first time ever they fulled the gas tank up my car was so nice and clean I couldn’t even tell it was used and everybody that works they are very helpful and respectful More

I didn’t get all my paperwork for the service I didn’t get all the paperwork for the service and they price I always pay is not the same it went up when I always pay for the same price I didn’t get all the paperwork for the service and they price I always pay is not the same it went up when I always pay for the same price More

My new car was great deal and I’m so happy with I like to tell every one about that dealer it’s great family owned dealer . Thanks for your help was great deal and I’m so happy with I like to tell every one about that dealer it’s great family owned dealer . Thanks for your help More

Professional I am new to the area used another dealership before for my Fusion. Got an airbag recall. Called that dealership FOUR times left mess to get fixed. No I am new to the area used another dealership before for my Fusion. Got an airbag recall. Called that dealership FOUR times left mess to get fixed. No one returned my calls! So on advice I tried Ford of Upland, they took my first call and had me in two a few days later. I am now a new customer. Service writer Steve Martinez was great, set me up with a rental car even had my car washed for me!!! It was a recall the dealership made no money from me but they gained a new customer. I will be back and will recommend to family and friends. More

Enjoy working with Steve Martinez Steve is a straight shooter. I always try to work with him. But really everyone I’ve dealt with in service is good. I appreciate the rides too. Steve is a straight shooter. I always try to work with him. But really everyone I’ve dealt with in service is good. I appreciate the rides too. More