Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Upland
Upland, CA
1,161 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,161 reviews
May 05, 2021
Would like to have had better communication during the order process but still a great experience. My truck was exactly what I wanted as well as the price as promised. order process but still a great experience. My truck was exactly what I wanted as well as the price as promised. More
by mswilliams64
Verified Customer
April 29, 2021
World class service highly recommend this store to anyone - bought my daughters first car thank for a great experience Hakim and the team treated us great never any pressure - bought my daughters first car thank for a great experience Hakim and the team treated us great never any pressure More
by Pedro
April 19, 2021
From the moment we walked on the lot we knew we were in good hands, Astrid was amazing super sweet, helpful, and friendly!! The whole process was stress free and a great experience! We will definitely be good hands, Astrid was amazing super sweet, helpful, and friendly!! The whole process was stress free and a great experience! We will definitely be coming back for our next purchase. More
by robert_donohue
Employees Worked With
Astrid Fuhrer
April 16, 2021
We've always had good experiences for the last 18 years. All personnel ,from service to sales have been cordial and professional. We like to keep our business local. Ford of Upland fits the bill. All personnel ,from service to sales have been cordial and professional. We like to keep our business local. Ford of Upland fits the bill. More
by mjjvasquez
Employees Worked With
Alex
April 16, 2021
2 hours for an oil change with an appointmentDidn't wash 2 hours for an oil change with an appointment Didn't wash the vehicle Then added me back to the email list without my consent as my being VERY clear 2 hours for an oil change with an appointment Didn't wash the vehicle Then added me back to the email list without my consent as my being VERY clear I did not want to be marketed to - Then tried to charge me full price after I made the appointment with a service special, claiming 'well you didn't talk to me.' Yeah - right Plus - the last time they touched my car before this they damaged the bed cleats and didn't fess up to it until I asked them about it - I would avoid this place - I gave them a second chance because they are close. More
by erisajd
Employees Worked With
Have no idea who my service person was
April 14, 2021
Very quick transaction, came in and evaluated our trade. Agreed on that, no haggle on the price. Completed paperwork and got out. Very easy process. Agreed on that, no haggle on the price. Completed paperwork and got out. Very easy process. More
by BVIZA33
Employees Worked With
Ash and Bennie
April 14, 2021
Selena made this a very fast & pain free transaction. She was very professional. She wanted to know what I was interested in rather than trying to sell me something else. was very professional. She wanted to know what I was interested in rather than trying to sell me something else. More
by MNEHAMEN
Employees Worked With
Selena Nunez
April 13, 2021
The experience was very smooth and easy. We did not have to haggle about the price. New location is very easy to get to. Joe Grasso was very helpful. to haggle about the price. New location is very easy to get to. Joe Grasso was very helpful. More
by Tami
Employees Worked With
Joe Grasso, Hakim Rahim, Jeff Sales, Jonathan Smith
March 29, 2021
The BEST customer service! Tyler made it happen! This place treats their customers with respect. Very welcoming from the moment we walked in the building place treats their customers with respect. Very welcoming from the moment we walked in the building More
by emilliano.manzo
Employees Worked With
Tyler
