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Ford of Upland
Upland, CA
1,162 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,162 reviews
Verified Customer
February 05, 2022
I called them to see how I can come and do a buy out of my lease. Since, I live in city of Los Angeles and it's a such a long ways Edwin Cardiel told me he can come to meet me in Los Angeles and do the pap my lease. Since, I live in city of Los Angeles and it's a such a long ways Edwin Cardiel told me he can come to meet me in Los Angeles and do the paper work there. I though that was very nice of him. But, when I called back to set up the time he told me that his manager have said they changed their mind and I need to drive to them. To me this is very unprofessional!! I guess they are not looking for repeat business and loyalty. That's last time I will deal with them. More
by Johnny
Employees Worked With
Edwin Cardiel
January 25, 2022
Staff and the purchase went well. The issue I have is after spending 60k for a brand new vehicle I can't get in to have issues fixed that came from the factory such as tire rub and misaligned tailgate wi after spending 60k for a brand new vehicle I can't get in to have issues fixed that came from the factory such as tire rub and misaligned tailgate without having to miss a day if work. I spent extra for the maintenance as well and if this is what I have to look forward to then I wasted that money. More
by DW
Employees Worked With
Hakim Rahim, Astrid Fuhrer
January 18, 2022
I ordered Mach E online in 6/2021. The dealer accepted the order online. In January 2022., I finally received a notification that the vehicle was on the way to the dealer. I followed the instruction and the order online. In January 2022., I finally received a notification that the vehicle was on the way to the dealer. I followed the instruction and completed the purchase online through Ford Credit. The instruction from Ford.com was to wait for the call from the dealer to sign the paper and pick up the car. The call came a couple days later. Upon arrival at the dealer, the manager and salesperson team told me that they would not honor the online agreement. We had to go through 3 hours of typical car dealership bargaining session. They checked my credit report twice more using my social security number and therefore lowered my credit score even though I completed an application through Ford Credit online just days before. They finally sold the car to me with the same terms I obtained online and presented to them in the beginning. What a total waste of time and energy! They just totally ruined the buying experience. I would go with Tesla next time. More
by lesliu
Employees Worked With
Russell Schoenfeldt
January 11, 2022
Sold a vehicle to them and they ran my credit without my authorization when I wasn’t buying anything from them it took them almost 2 months to send me my check I had to have my attorney contact them authorization when I wasn’t buying anything from them it took them almost 2 months to send me my check I had to have my attorney contact them More
by asharpfmly
Employees Worked With
Edwin Cardiel, Joe Grasso, Russell Schoenfeldt
