Ford of Upland
Upland, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Buyer beware if you purchase a car from Upland Ford! I paid the asking price for a "Blue Certified" vehicle. Ensure you get the Used Car Inspection sheet before you leave the dealership. I was told "tha I paid the asking price for a "Blue Certified" vehicle. Ensure you get the Used Car Inspection sheet before you leave the dealership. I was told "that" the department was closed for the day, so they would email me the inspection sheet, it never came. After three days, I knew the transmission had issues. 6 weeks later, I had the transmission replaced, I was without my car for 2 weeks. Four months and less than 5500 miles after the purchase, the list of issues is growing! The SD Navigation card is corrupted ($455), the rotors and "brand new" brake pads need to be replaced ($2180), and the second row Air Bag sensor had to be adjusted to turn off the warning light ($235). After multiple phone calls and many promises, I have yet to have a phone call from General Manager. Jose said multiple times he would email the Used Car Inspection sheet and the prior service records as the vehicle was originally sold and subsequently serviced by Upland. More
The gentleman that got me started, the follow up phone call, and the gentleman that took payment were all very pleasant and professional. I will come back and recommend the business to others. call, and the gentleman that took payment were all very pleasant and professional. I will come back and recommend the business to others. More
Lack of communication. Lack of communication between owner and dealership. Very disappointing Lack of communication between owner and dealership. Very disappointing for a n Lack of communication between owner and dealership. Very disappointing Lack of communication between owner and dealership. Very disappointing for a new business in our area. More
The experience was pleasant, fast and smooth. They were super informative and helpful. Very excited to enjoy my new Bronco and having the dealer support my needs is awesome They were super informative and helpful. Very excited to enjoy my new Bronco and having the dealer support my needs is awesome More
They where very professional and nice and customer friendly staff and friendly staff at ordering my truck friendly staff and friendly staff at ordering my truck More