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Ford of Upland

Upland, CA

4.7
1,170 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That ...
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,170 reviews

April 24, 2018

Great !! Debbie was great !! She was so sweet and got us a great deal, I recommend you go to her whenever you want a good deal ! More

by Marthaannelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Lara
Apr 26, 2018 -

Ford of Upland responded

Thank you for sharing your great experience. We appreciate your business and look forward to serving you with all your car needs in the future> Enjoy your new car.

April 22, 2018

Best car dealership in California!! Ford of Upland helped me buy my first car! They are incredible employees who truly care about their client! Accomadating and helpful, I’ll never buy a More

by Kmorlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB Bronner, Archie Urquhart
Apr 23, 2018 -

Ford of Upland responded

How exciting your first car! Thank you for your kind words . We look forward to serving you with all your Auto needs. Enjoy your ride.

April 19, 2018

Blessed. I am so grateful to have bought my first car from this dealership. The vibes were so welcoming. This dealership has a family environment and will find More

by destinygee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Urbina
Apr 19, 2018 -

Ford of Upland responded

Thank You for taking the time to share your experience. Welcome to the Ford of Upland Family. We look forward to being of service for all your Auto Needs. Enjoy

April 18, 2018

2018 ford mustang I'd give a 5 star rating for this dealership because both Moe and Edwin made me feel satisfied with the vehicle I purchased. I would highly recommend More

by adriangv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moe/edwin
Apr 19, 2018 -

Ford of Upland responded

Thank you for taking the time to recommend our dealership. We strive to make sure our customers are 100% satisfied so happy Moe and Edwin were able to deliver that to you. Safe Travels

April 17, 2018

2015 Ford Escaspe From start to finish Moe, Edwin , and Christian went above and beyond to get the car. After dealing with an total lose safety was the top priority for More

by bt6413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
moe/edwin
Apr 19, 2018 -

Ford of Upland responded

Sorry for your Total Loss, So happy that we were able to help you through your situation and look forward to continue to be of service for all your future Automobile needs. Thanks for the shout out, safe travels.

April 16, 2018

Quick & Easy Just bought a F150 from Ford of Upland today. The process was quick and easy. They went above and beyond to meet all my requirements. The whole proce More

by DREEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Voth
Apr 16, 2018 -

Ford of Upland responded

Congrats on your New F-150 , Thank you for being apart of our growing family . We do value your continued loyalty and look forward to continue to be of service on all your Auto needs. Thanks also for recommending us to friends and family,greatly appreciated.

April 15, 2018

2018 Ford Escape SE Initially, I came in to browse with my mom. We were immediately helped by Alex. He provided the best carbuying experience ever. He's patient and under More

by Brimorganne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Urbina, Zee Rabadi
Apr 16, 2018 -

Ford of Upland responded

We are so very happy that we were able to give you The Best Car Buying Experience, we do strive to make it an enjoyable experience. Thank you for sharing and for allowing us to be of service. Enjoy ;)

April 13, 2018

2018 FORD EXPORER GREAT LOCATION TO COME AND PURCHASE YOUR NEXT FORD IF YOU ARE IN THE MARKET FOR ONE. RECOMMEND YOU SEE RONNIE. HE WAS VERY HELPFUL AND INFORMATIVE. More

by daniel10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RONNIE SAUNDERS
Apr 16, 2018 -

Ford of Upland responded

Thanks for the shout out for Ronnie and the kind words. Enjoy your new ride.

March 27, 2018

No, This Dealership Does NOT Treat Customers Like Family Buying a new vehicle can be a very stressful process. I know dealerships do their best at making sure that process is done with ease, all while making More

by Peter Camacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin, Ash, Josh Voth, Russell Schoenfeldt, Eric Groulx
Apr 04, 2018 -

Ford of Upland responded

We are sorry that you were misunderstood in this situation. When you and Josh spoke it was very specific, and the items that you and I discussed were all returned to you. In many cases there is a fee for the removal and replacement of the items that you wanted removed. This was not the case in your situation, we went above and beyond for you. We had also renegotiated the valuation of your trade which was in your favor. We do value our customers and believe we have shown that in this situation. We feel we were extremely fair by renegotiating your trade in value, returning your items that were not to be removed and paying for the labor involved in doing so.

More
March 15, 2018

Easy going, funny, and honest - what more do you want Josh was efficient, friendly, and honest. What more could you ask for? Oh yes as the title says you can ask for more, he is also easy going and can br More

by Bradley Andresen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Maxey, Josh Voth
Mar 15, 2018 -

Ford of Upland responded

Thank You for your kind words. We truly appreciate your business and look forward to being of service in the future. Enjoy your new automobile.

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