Ford of Upland
Upland, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,117 reviews
Loved this dealer George and Matt were super helpful and informative. Traded in my leased 2015 F-150 and purchased the new 2018 F-250! Love this truck!! The staff was s George and Matt were super helpful and informative. Traded in my leased 2015 F-150 and purchased the new 2018 F-250! Love this truck!! The staff was super helpful and I was there for only 2 hours! Best car buying experience ever. Highly recommended. I really appreciate how after my purchase Matt took the time to teach me how to use everything....so much cool technology in the new trucks, its pretty amazing. More
Great Experience Overall, it was a simple and easy process. I purchased a 2017 Ford Fiesta and love it. The sales staff is very personable and knowledgable. Overall, it was a simple and easy process. I purchased a 2017 Ford Fiesta and love it. The sales staff is very personable and knowledgable. More
Built Ford Tough! I recently purchased a new F150 from Ford of Upland. The staff is friendly and knowledgeable. Great customer service and the sales department will go I recently purchased a new F150 from Ford of Upland. The staff is friendly and knowledgeable. Great customer service and the sales department will go the extra mile to make sure you get exactly what you want. I will be buying all our family vehicles from Ford of Upland in the future. Thanks for making us feel like family! More
Great customer care and friendly service When you are looking for a vehicle or repair,service you may want to think about the customers service at Ford of Upland, I have been there for both b When you are looking for a vehicle or repair,service you may want to think about the customers service at Ford of Upland, I have been there for both buying new vehicle and having service work on my vehicle and in every case I have been very happy with the service l received. Bruce More
Great Service From the moment we walked into the showroom it was a friendly atmosphere. No strong arm tactics. All personnel were friendly and professional. What mo From the moment we walked into the showroom it was a friendly atmosphere. No strong arm tactics. All personnel were friendly and professional. What more can you ask for. GM Josh Voth was great and he truly knows the business. We just went into the dealership to look, but ended up purchasing a new car. Thank you Josh and pass on our thanks to the rest of your staff. More
broken promise on service Made an appointment to have my car repaired, showed up and was told that they were to busy. Service manager offered to run the test, but no repair. I Made an appointment to have my car repaired, showed up and was told that they were to busy. Service manager offered to run the test, but no repair. I stated that i had taken the day off for the service work. His answer"When you go to the doctor does not mean they will operate today" Today was 97 degrees and no air conditioning, I recently moved from San Diego and was looking for a great dealer for my service work, guess i'm still looking. PS I am also in the market for a new Ford, not gonna be here. First impressions last a long TIME. More
Sales Manager and Sales Team A+++++++++++++ Josh Voth and the sales team are outstanding!!! If you want a good deal, excellent and friendly service SEE JOSH and his sales team of polite and prof Josh Voth and the sales team are outstanding!!! If you want a good deal, excellent and friendly service SEE JOSH and his sales team of polite and professional people! More
Most amazing purchasing experience! Josh Voth, JB Bronner and crew were by far the most professional sales team I have ever worked with! My wife and spent less than 1 hour total at the Josh Voth, JB Bronner and crew were by far the most professional sales team I have ever worked with! My wife and spent less than 1 hour total at the dealership and drove home in a beautiful 2016 Ford Flex at a great price too! I would highly recommend buying your next vehicle from Ford of Upland! More
last minute fix! We were on our way out of town and just had the spark plugs replaced at another dealer. The engine light came on so we pulled into Ford of Upland. We We were on our way out of town and just had the spark plugs replaced at another dealer. The engine light came on so we pulled into Ford of Upland. We were greeted in the check in area by the service manager, Mark who offered us coffee and donuts. A couple of minutes later we were checked in by service advisor, Eric. We signed for a $95 check out fee and the vehicle went into the shop. About 15 minutes later Eric came to us and said that we needed a coil, that if we just paid the part, he would comp the checkout as it was an easy fix. They washed it for us, I only paid for the part, and we were back on the road within the hour. What a great experience!!! Thank you Mark and Eric, and thank you Ford of Upland!!! Vickie Gardner More
Call it the "NO SERVICE CENTER" Please save yourself a lot of time and money and never go into the service center. I had my 20 year old son drop of our 2013 ford Fiesta with under 28 Please save yourself a lot of time and money and never go into the service center. I had my 20 year old son drop of our 2013 ford Fiesta with under 28,000 miles on it for the 3rd time because it was once again not running. These cars are having major problems with the transmission Ford is aware that they have a big problem but all they are doing is extending the warranty. My son gets to the service center, and remember we have already had it there with the transmission problem, and as soon as he gets out to drop drop it off Steve sells him an oil change.I struggle to understanding why they want to change his oil. They have no idea when it was last changed and this has nothing to do with the problem we brought it in for. What they are doing is trying to run up a bill for unneeded service to cover for the warranty work they have to do. Watch out they will be trying to do the same to you. Don't bother to talk to his supervisor it will do no good. Stay away at all cost. More