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Ford of Upland
Upland, CA
1,107 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care.
We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive.
Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online.
Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 1,107 reviews
February 08, 2019
The Upland ford dealership it self was a great experince. I was putting off going to dealer because of past experiences my sales lady at Upland Ford, Deborah Lara was such a pleasure to work with so helpful a I was putting off going to dealer because of past experiences my sales lady at Upland Ford, Deborah Lara was such a pleasure to work with so helpful and still is I can call her anytime and ask her something about my new car and if she is not sure she will find the answers and get back to me in a timely manner. More
by Chita
Employees Worked With
Deborah Lara, Zee Rabadi
February 08, 2019
Awesome experience I was looking to purchase newer vehicle and I had a great experience Jeff he helped me with everything great customer service from beginning to end I was looking to purchase newer vehicle and I had a great experience Jeff he helped me with everything great customer service from beginning to end More
by Simonavillarreal1
Employees Worked With
Jeff Sales
February 07, 2019
Helping hands at FORD OF UPLAND Had a great experience with Jeff sales. See him for the best experience ever. Josh was great as well. Thank you Ford of upland team. Had a great experience with Jeff sales. See him for the best experience ever. Josh was great as well. Thank you Ford of upland team. More
by Werdosd44
Employees Worked With
Josh Voth, Jeff Sales
January 29, 2019
The Techs. are very poorly trained Took my car in for service the tech. thought my car was a ecoboost car I guess when he was under the car and putting the oil in on top and didn't see Took my car in for service the tech. thought my car was a ecoboost car I guess when he was under the car and putting the oil in on top and didn't see a turbo I guess he thought Ford put it in the glove box so he over filled the oil by 1,2 Qts of Oil? then what oil didn't go in the motor went all over the top of the motor, I mean a lot of oil, there was even oil on the bottom of the windshield and sent it out that way. He rotated the tires and the torque spec. for the lug nuts is 100 ft lbs all lug nuts were under 50 ft lbs The techs don't care about the Quality of work and are poorly trained I would hate to think what they could happen with something more complicated ????? And the service writer could not even get my name correct even after tell him over and over??? More
by Dutch
Employees Worked With
Mark Pavey, Steve Martinez
January 13, 2019
Ford truck Great staff and service. Jeff Sales took care of us. Very enjoyable experience. Next time I get ready for another vehicle I will check with Ford of Up Great staff and service. Jeff Sales took care of us. Very enjoyable experience. Next time I get ready for another vehicle I will check with Ford of Upland. More
by Bigd
Employees Worked With
Jeff Sales
January 13, 2019
The best ford dealership The upland ford dealership and it’s friendly associates went far and beyond my expectations. Look no further because this place will help you with wha The upland ford dealership and it’s friendly associates went far and beyond my expectations. Look no further because this place will help you with whatever you need. By far the best customer service. Jeff did the most to make my experience the best as he knew exactly what I wanted, he provided options and didn’t rush me in making a decision. This place will make you feel at home. He’s such an understanding and knowledgeable person. Before you check out any other Ford dealership stop by at Upland Ford, you won’t regret it. More
by 2Graycars!
Employees Worked With
Josh Voth, Jeff Sales
December 28, 2018
Buying fair and easy Jeff made buying simple and easy. He communicated everything on the phone and followed through 100%. I would definitely use Jeff and Ford of Upland in Jeff made buying simple and easy. He communicated everything on the phone and followed through 100%. I would definitely use Jeff and Ford of Upland in the future. More
by Klatch Coffee
Employees Worked With
Jeff Sales
December 27, 2018
I bought a car today. Customer service was great. They made me feel comfortable by being attentetive and patient in responding my questions. I recommend this dealership to Customer service was great. They made me feel comfortable by being attentetive and patient in responding my questions. I recommend this dealership to anyone looking for honest salesmen. More
by Hernan
Employees Worked With
Jeff Sales
December 19, 2018
Pleasant experience Jeff Sales was unavailable and Ash Khawaj took very good care of us. It was a pleasure doing business with him and Ford of Upland. Jeff Sales was unavailable and Ash Khawaj took very good care of us. It was a pleasure doing business with him and Ford of Upland. More
by Menhall, Lilian
Employees Worked With
Ash KhawJa, Jeff Sales
December 19, 2018
Less than great service Let me preface what I'm about to report by saying this is the first time my experience with this dealership went so wrong. I brought my truck in for r Let me preface what I'm about to report by saying this is the first time my experience with this dealership went so wrong. I brought my truck in for recalls and mirror heat repair and after being told that my truck was going to be done at the end of the day, I expected to be updated by the end of the day. When I wasn't notified not even once as to the status of my vehicle, I started making phone calls to the dealership. Left messages for Kim to call me back as well as the service mgr. to no avail. When On the 4th call I finally was able to speak to someone that promised me would check on vehicles progress, she put me on hold for a half hour until I finally hung up and called again quite aggravated and demanded to not be given to another voice mail message I was transferred to the service mgr. only to find out my truck was not going to be done and perhaps could be done by the next day. I ended up calling the following morning to find out the truck was ready to be picked up. When picking up truck I noticed the left mirror heat problem was not repaired, supposedly couldn't duplicate problem. I have to imagine in their hurry to get truck out of there the tech did not spend enough time figuring out the problem. Every morning I have to roll window down and wipe mirror down, right side does it's job every time. To say I'm a little disappointed is an understatement, I just can't imagine even as hammered as you all were, that someone couldn't have taken 5 minutes to let let me know my truck wasn't going to be done so I could make other plans. More
by Truckdude
Employees Worked With
Kim Hawkins
