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Ford of Upland

Upland, CA

4.6
1,108 Reviews
Our dealership, originally located right along historic Route 66, has been family owned and operated since 1960. With over 60 years of business, we’ve always provided great cars, at great prices, to great people. Though we have grown throughout our years serving the Upland area, we have never abandoned our family owned roots. Even after all that time, we are still family owned, and we act like it. That means, when you come to Ford of Upland, you will always receive individual attention and care. We are proud to call Upland our home. Our original location along historic Route 66 means we get to serve a wide area including Ontario, Chino, West Covina, Pomona, Fontana, Rancho Cucamonga, Montclair, and all the surrounding cities. At Ford of Upland, we like to say that if you didn’t buy from us then you paid too much, and we can assure you that our inventory, along with our prices, makes Ford of Upland well worth the drive. Ford is a brand that you can count on. These cars, trucks, and SUVs are built tough. Whether you are cruising for a Mustang sports car, or if you want the versatility of an SUV like the Explorer or Escape, then we have your perfect match right here in Upland. We even have powerful sedans like the Fusion and the Focus. Of course, we also have the tough F-150 trucks that have helped shape America. Find your Ford match at Ford of Upland today. You can even schedule your test drive right online. Just because you come to Ford of Upland, doesn’t mean you have to buy a new Ford. You can also choose from our huge selection of pre-owned inventory. We have late-model low-mileage vehicles that are ready to provide you with years of quality service. We take the time to inspect every vehicle before it even gets a price tag, this way, you can always drive off our lot with confidence.
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1300 E. 20th Street

Upland, CA

91784

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Showing 1,108 reviews

March 28, 2019

Review of Service Kim Hawkins is always very professional. The rest of the service staff are very attentive to your needs. They greet when you come in and show their in More

by EKELSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Mar 28, 2019 -

Ford of Upland responded

Thank- you for taking the time to share your experience, so happy to hear you received the service that that we believe in.

March 28, 2019

Great Service The customer service here is always great. I’ve had both sets of breaks replaced within 2000 miles of each other and unfortunately the front are still More

by darcie983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Perez
March 28, 2019

Taking care of a recalled I got an appointment for a recall for my Ford Edge and they took care of that expeditiously. I appreciated the service. Thank you Benjamin More

by ben_peru
Recommend Dealer
Yes
Employees Worked With
I don't know
March 28, 2019

Always a good experience there Work is done timely and the staff is always easy to work with. Always a pleasure to do business in the service department, I service all my cars there More

by DRMIKE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Heronime
Mar 28, 2019 -

Ford of Upland responded

Thank you for your loyalty . We strive to deliver timely service, and makes us happy to see satisfied customers. Thank you Dr.Mike see you on your next visit.

March 28, 2019

Kim is the xxxx!! Absolutely love Kim. We have been there a few times for service with our vehicles and every time she makes us feel like she really cares and she keeps More

by STEPHJANE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
March 28, 2019

Kim Hawkins is an awesome service rep My service rep, Kim Hawkins, is excellent. She took the time to explain service needed and answer my questions. She arranged a loaner to use when car More

by ROTTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hawkins
Mar 28, 2019 -

Ford of Upland responded

Thank you for the shout out for Kim , its nice to know her good customer service is appreciated. See you on your next visit and thank you for being a part of our growing family.

March 28, 2019

Professional, easy & fast Steve was professional and easy to work with, made the paperwork portion of the service good. Was in and out in about an hour, no messing around tryin More

by Sglazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martinez
Mar 28, 2019 -

Ford of Upland responded

That awesome news since we strive to deliver professional and efficient customer service . Thanks for sharing.

March 28, 2019

Quick, easy and more than I expected I had an appointment and showed up almost an hour early, they still took me in right away. I walked next door to go to the gym for an hour and by the More

by OAKHILLSLINEWIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Galvaz , Eric Heronime
Mar 28, 2019 -

Ford of Upland responded

Wow that is great news. Thank you for allowing us to be of service. We do value your time and appreciate your business. See you next time.

March 28, 2019

No pressure I visited Ford of Upland several times looking for a specific used vehicle. Archie was very helpful in keeping us informed on available inventory and More

by ubetcha76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie Urquhart
Mar 28, 2019 -

Ford of Upland responded

Congratulations! That's awesome news you finally found the one you were looking for and wanted. Thanks for taking time to share your experience, and thank you for your business.

March 28, 2019

5 star dealership ! I’ve purchased several vehiicles in my lifetime . Upland Ford is by far the best dealership that I have EVER dealt with ! The entire staff , including More

by 1Motor6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance personnel was awesome ! , George Yousef, Christian Yousef
Apr 10, 2019 -

Ford of Upland responded

On behalf of all of us at Ford Of Upland, I would like to thank-you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience here. We will be sharing your feedback amongst our team. Thank-you

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