Ford of Spartanburg

Great Deals and Great People I was able to complete my deal mostly over the phone. When I came in for the test drive there was no added pressure and they stuck to the deal agreed I was able to complete my deal mostly over the phone. When I came in for the test drive there was no added pressure and they stuck to the deal agreed upon. They go out of their way to make sure you are happy. More

Not happy The service department told me to bring the truck in for repair. They kept it for two days and did nothing at all. I had to get the truck back because The service department told me to bring the truck in for repair. They kept it for two days and did nothing at all. I had to get the truck back because I needed it over the weekend. So now I have to start all over again. They were very poor about returning my phone calls inquiring about the situation. I am not happy with the service department. They told me they had 106 vehicles to fix. Poor excuse. If that's the case, they shouldn't have set up an appointment for me. I hope my next try is better or I may have to find another dealer. More

Another successful buying experience We decided to purchase a new truck and went to a competitor based on some advertising of lower price. We came back to Vic Bailey and they found the We decided to purchase a new truck and went to a competitor based on some advertising of lower price. We came back to Vic Bailey and they found the exact vehicle we wanted, gave us a great price and delivered it in time for us to take it on our Thanksgiving trip. More

New truck The deal was easy,no pressure, no pain in the tail phone calls,I think we both came out good,would buy from them again The deal was easy,no pressure, no pain in the tail phone calls,I think we both came out good,would buy from them again More

KBB Instant Cash Offer Program I worked with Yvette Jennings to sell my 2013 Quadcab Chevy Silverado. Since this is a dealership, my expectations were pretty low, and was prepared t I worked with Yvette Jennings to sell my 2013 Quadcab Chevy Silverado. Since this is a dealership, my expectations were pretty low, and was prepared to be harassed over the value of my truck, which was in excellent condition. That said, Yvette was absolutely pleasant to work, and I could not have asked for a better experience. Yvette was fair and made the whole process simple and efficient. I strongly recommend the KBB Instant Cash Offering with Vic Bailey. More

Oil change maintenance Did what I requested quickly and well. As far as I know all was just right. The seating area was clean and comfortable but I wasn’t there long. Did what I requested quickly and well. As far as I know all was just right. The seating area was clean and comfortable but I wasn’t there long. More

Great Place! I am so pleased with the service I got from them, start to finish. They helped me find the vehicle that fit my needs and my budget. So friendly, court I am so pleased with the service I got from them, start to finish. They helped me find the vehicle that fit my needs and my budget. So friendly, courteous, and helpful. I will recommend them to my friends. It was a really good experience! More

Outstanding Service Will Gillespie was wonderful I spoke with him about our company’s needs and he found me two options very quickly. He was very informative about the Will Gillespie was wonderful I spoke with him about our company’s needs and he found me two options very quickly. He was very informative about the options offered and very upfront about pricing. It was a very easy process. We were able to focus on running our business and let him focus on our new vehicle. Have already recommended him to friends. More

Very Please Daryl was knowledgeable and honest. The internet department was right on finding me a car within my budget and needs. I was very pleased at how fort Daryl was knowledgeable and honest. The internet department was right on finding me a car within my budget and needs. I was very pleased at how forthright and painless it was. More

Great dealer ship and service area. They are always great to work with me. They always do great work and sales force are the best. I have purchased multiple ford’s ship and service area. They are always great to work with me. They always do great work and sales force are the best. I have purchased multiple ford’s from Vic Bailey. More