Ford of Spartanburg

Service needed I was given an appointment time of 730am. When I arrived they did not let me in until after 730 and then told me they usually do not start till at lea I was given an appointment time of 730am. When I arrived they did not let me in until after 730 and then told me they usually do not start till at least 8 or 830. Soni was confused as to why I was given a 730 appointment time. This was disappointing since I needed to go to work. People were nice and service was ok. More

Excellent sales team Purchased 2 Transit Connect vans for company use. Will Gillespie our sales rep was very professional and knowledgeable regarding our purchase. No pres Purchased 2 Transit Connect vans for company use. Will Gillespie our sales rep was very professional and knowledgeable regarding our purchase. No pressure here. All our questions were answered promptly. Every thing we asked was explained full in detail. Vans were ready as promised. We would not hesitate to purchase from Vic Bailey Ford in the future. More

Terrific service I live in NY , leased my 1st Lincoln from them. It was driven directly to me. When I traded, I drove down to Savannah, the new one delivered there. WH I live in NY , leased my 1st Lincoln from them. It was driven directly to me. When I traded, I drove down to Savannah, the new one delivered there. WHAT SERVICE. Yeah Ariel AND Will who delivered the car. More

Recall for my 2014 Mustang The appointment for the airbag recall was scheduled much quicker than I expected and the work was done quickly as well. Thanks to Katrina Belcher a The appointment for the airbag recall was scheduled much quicker than I expected and the work was done quickly as well. Thanks to Katrina Belcher and James Mitchell for their part in making this happen. Bob Moody More

Couteous efficient service Easy to deal with friendly staff. Wait time s reasonable and diagnosis and solution explained. No complaints in 4 years of excellent service by my sel Easy to deal with friendly staff. Wait time s reasonable and diagnosis and solution explained. No complaints in 4 years of excellent service by my selling dealer. More

Recalls on my truck Friendly service manager, vehicle repaired on time with no issues. Service area was clean and all employees were neat and courteous. Enjoyed my experi Friendly service manager, vehicle repaired on time with no issues. Service area was clean and all employees were neat and courteous. Enjoyed my experience at Vic Bailey Ford. More

Pleasant and enjoyable Best time we have ever had buying a car. Our salesman Warren was awesome. Thank you 😊!!! Great customer serviceable the way around 🌟🌟🌟🌟🌟. Work Best time we have ever had buying a car. Our salesman Warren was awesome. Thank you 😊!!! Great customer serviceable the way around 🌟🌟🌟🌟🌟. Working with these folks was a pleasure!!!... Keep up the good work!!! More

Service Department My husband had a 9:30 appointment to replace something about the air bag. It was a recall. He was there at 9:15. He checked in and told the guy he wou My husband had a 9:30 appointment to replace something about the air bag. It was a recall. He was there at 9:15. He checked in and told the guy he would wait for it because I have Jury Duty. It was 11:30 and he asked about it because someone else came in thirty minutes after he did, but this guys car was fixed first. Pete said it was being worked on, when actually it was in the fence behind their shop. Then he saw red because they lied about it. Then had the nerve to tell him that just because you have an appointment doesn't mean it is going to be worked on right then. Well, duh!!!! He refuses to be treated this way and will not go back. More

Buying experience Great experience, my 2nd new vehicle purchase from Vic Bailey Ford in 3 years, i would purchase from this dealership in the future, I also use their s Great experience, my 2nd new vehicle purchase from Vic Bailey Ford in 3 years, i would purchase from this dealership in the future, I also use their service department More

Scheduled maintenance. No problems. I dropped vehicle off for service. Went to lunch and vehicle was ready in less than an hour. Will go back when next service is needed. No problems. I dropped vehicle off for service. Went to lunch and vehicle was ready in less than an hour. Will go back when next service is needed. More