Ford of Spartanburg

Excellent customer service I scheduled my Ford F-150 for recall service work. Ms. Belcher with the service department was able to schedule this work promptly. I was met at the s I scheduled my Ford F-150 for recall service work. Ms. Belcher with the service department was able to schedule this work promptly. I was met at the service department by Mr. Mitchell, who quickly got the truck in for its service. I waited in a comfortable customer lounge for a brief time, and the job was done. The personnel were pleasant and informative about the needed adjustment. More

F250 commercial Great experience very fast process and great truck awesome sales staff knowledgeable and informative. Went above and beyond to find me exactly what I Great experience very fast process and great truck awesome sales staff knowledgeable and informative. Went above and beyond to find me exactly what I wanted to accommodate me More

Organized and timely with required work that was completed. Performed the required service on the vehicle recall in a prompt manner. The employees were courteous and professional. Turn around time was surprisin Performed the required service on the vehicle recall in a prompt manner. The employees were courteous and professional. Turn around time was surprisingly quick and timely. More

Annoying follow up The service on my F150 was good. What is annoying was the phone call after the service wanting me to tell them what a wonderful job they did installi The service on my F150 was good. What is annoying was the phone call after the service wanting me to tell them what a wonderful job they did installing new firmware to correct a mistake Ford did when manufacturing the truck which resulted in a factory recall. After the phone call there have been repeated emails wanting me to waste my time completing a written survey. So here is my response. I also have a Subaru and Vic Bailey Subaru does the same annoying repeated follow ups after each time I have it serviced. More

Exelent customer service I was very pleased with the salesman's attention to detail, Thanks for making me feel at home, I would recommend Vic Baiely to anyone. I was very pleased with the salesman's attention to detail, Thanks for making me feel at home, I would recommend Vic Baiely to anyone. More

Recall service Excellent and timely service. Staff is friendly and professional. Absolutely loved the EcoSport loaner I was provided. Would definitely recommend t Excellent and timely service. Staff is friendly and professional. Absolutely loved the EcoSport loaner I was provided. Would definitely recommend this service department to others. More

Wonderful experience!! Pete in the service department was so attentive and helpful! We were in and out in no time and they did an excellent job on our car. The dealership is Pete in the service department was so attentive and helpful! We were in and out in no time and they did an excellent job on our car. The dealership is very friendly and laid back and we felt very welcome! More

Great service Very pleased with the service department, kept me informed during the time my vehicle was being repaired. Also very pleased with the outcome of the w Very pleased with the service department, kept me informed during the time my vehicle was being repaired. Also very pleased with the outcome of the work performed. More

Customer Service at its best! Katrina and Pete -- Sorry but I did not get the name of the nice gentleman who transported me back and forth from work to garage and back. Thank you Katrina and Pete -- Sorry but I did not get the name of the nice gentleman who transported me back and forth from work to garage and back. Thank you to all More

Excellent dealership service department I had great service and the staff was very helpful and friendly. Would definitely recommend this service department. Very knowledgeable and professi I had great service and the staff was very helpful and friendly. Would definitely recommend this service department. Very knowledgeable and professional. Loaner EcoSport very good. More