Ford of Port Richey - Service Center

I was in quite a predicament had just bought a new to me vehicle from another dealership there was something wrong with the vehicle and the original dealership sold overnight and wanted nothing to do with f vehicle from another dealership there was something wrong with the vehicle and the original dealership sold overnight and wanted nothing to do with fixing the problem. After sitting at their service center for a week. On a whim I called Ford and was connected with a service associate Nathaniel who made me instantly calm and assured me he would get the vehicle in and taken care of. Nathaniel kept in touch every step of the way and had the vehicle fixed and returned to me within a week. Nathaniel seems to have a great passion for his job and is most definitely an asset to your Ford family. We are a Ford family and we will never take our vehicles anywhere else! More

I've been to this dealership three time and have always left with a Kool Aid smile. Aria is very knowledgeable, and keeps you posted on the progress of your visit. She is number one in my book. I will def left with a Kool Aid smile. Aria is very knowledgeable, and keeps you posted on the progress of your visit. She is number one in my book. I will definitely pass the word on to friends and family. More

service advisor Steve Wollak is a great asset to your service center. He is very informative and excellent customer service. service center. He is very informative and excellent customer service. More

Only place I take my ford truck since 2012. Always great service and everything always done in a timely manner. Always great service and everything always done in a timely manner. More

Very pleased with the service I received from this dealership. Great communication and very professional. Would recommend. dealership. Great communication and very professional. Would recommend. More

Always a pleasure. If I have an issue I’m able to take my car in almost immediately and am always greeted with pleasant attitude and smiles. If I have an issue I’m able to take my car in almost immediately and am always greeted with pleasant attitude and smiles. More

Service attendant was very informative and understood what was needed. I stayed until work was done and it was completed in time. Nice work and friendly service. what was needed. I stayed until work was done and it was completed in time. Nice work and friendly service. More

The service is fast and very efficient. The service advisors are experienced so consequently they can gage your needs. The amount of explanation is based on the customer’s knowledge. I’m a The service advisors are experienced so consequently they can gage your needs. The amount of explanation is based on the customer’s knowledge. I’m a car guy so I need less. My advisor knows this so the experience goes as seamlessly. More

Waiting time with an appointment is to long for a simple oil change even with an appointment oil change even with an appointment More

Professional service. Honest great customer service. On time delivery and accurate diagnosis. Their service staff is first class. Honest great customer service. On time delivery and accurate diagnosis. Their service staff is first class. More