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Ford of Port Richey - Service Center

Port Richey, FL

4.5
4,509 Reviews

4,509 Reviews of Ford of Port Richey - Service Center

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August 04, 2023

Bryan my salesman was very knowledgeable & made buying my new car very enjoyable. Definitely give them a shot More

by madisonmanning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Silverstone
Aug 04, 2023 -

Ford of Port Richey responded

Madison thank you for the great review. We appreciate the feedback and business. Thank you for choosing Ford of Port Richey!

August 03, 2023

sales lies service tech made numerous mistakes broken and lost parts. i wouldnt recommend this dealership to anybody More

by Only Fords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Wollak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terald Hopkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Drummond
Aug 03, 2023 -

Ford of Port Richey responded

Thank you for your review. We are sorry that you had a less than great experience with us. If I can be of further assistance please contact me via the information provided below. Thank you, Customer Relations Manager Sallye Shaddix sshaddix@fordofportrichey.com 727-245-4100

Aug 04, 2023 -

Only Fords responded

REFUND THE PORT CITY ADVANTAGE MONEY. WOULD YOU TRUST YOUR INVESTMENT IS SAFE? I DON'T. PORT CITY ADVANTAGE FORCES YOU TO PREPAY FOR SOMETHING THAT MIGHT NOT WORK OUT AND IN MY CASE DID NOT! REFUND THE PORT CITY ADVANTAGE MONEY!

Aug 04, 2023 -

Ford of Port Richey responded

Could you please send either your name or phone number to my email please so I can find you in our system.

Aug 08, 2023 -

Only Fords responded

this is par for the course give you my email days ago have you responded, NO you have not.

August 03, 2023

I have a 2020 Motorhome with a Ford chassis and the dash air conditioning was blowing warm. Steve explained what was going on with the repairs and helped us with using Ford Pass credits and discounts for th More

by GMEINSPECT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

August 03, 2023

Awesome service team. Great work. Quick in and out service. I will definitely be returning. More

by MATTHEWL4502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Gonzalez
Aug 07, 2023 -

Ford of Port Richey responded

Matthew thank you for the great reveiw. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

August 03, 2023

Service with Steve is great always available and knowledgeable we take all of our personal and work trucks to him More

by LUISGARCIA6999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ford of Port Richey responded

Luis thank you for the great review. We appreciate your feedback and business. Thank you for choosing Ford of Port Richey!

August 01, 2023

It’s always a pleasure going there . Their service is always great. I just bought me a truck there More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden Giguere , Justin Katz
Aug 02, 2023 -

Ford of Port Richey responded

Mike thank you for the great review. We appreciate your feedback and business. Thank you for choosing ford of Port Richey!

July 31, 2023

Great dealership and outstanding customer service and support. They took of me without appointment and no waiting. I will definitely return!! Thank you. More

by Jolo96a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the person name
Jul 31, 2023 -

Ford of Port Richey responded

Thank you for the great review. We appreciate your feedback and business .Thank you for choosing Ford of Port Richey!

Jul 31, 2023 -

Jolo96a responded

Great dealership!!

July 30, 2023

2 years later they tell me the recall I paid for out of Pocket is extended so unfortunately I only have the quote that I paid for. The same issue had already happened to this car at one point and they only More

by melissa.marquis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 02, 2023 -

Ford of Port Richey responded

Melissa thank you for the feedback. We are sorry you had a less than great experience. If I may be of futher assitance please reach out to me via the information provided below. Thank you, Sallye Customer Relaitions Manager 727245-4100

July 30, 2023

They treated my car like their own, doing an oil change, rotating my tires, and even washing and cleaning my car before they gave it back. The service was excellent and the advisor kept me up-to-date. The w More

by Jeru da damager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lopez
Aug 02, 2023 -

Ford of Port Richey responded

Jeru thank you for the great review. We appreciate your feedback and business. Thank you for choosing ford of Port Richey!

July 29, 2023

I dont find them trust worthy. I was told I needed new breaks pads during a sevice. I just had break pads and Rotors done a couple of weeks earlier. More

by chrisklear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the employee
Aug 02, 2023 -

Ford of Port Richey responded

Chris thank you for the great review. We appreciate your feedback and business. Thank you for choosing ford of Port Richey!

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