Ford of Port Richey - Service Center

I went in for a oil change I went in to Ford on all change and the person that did my all change. His name was Tony. Apparently Tony did not know how to start my Chevy venture v I went in to Ford on all change and the person that did my all change. His name was Tony. Apparently Tony did not know how to start my Chevy venture vehicle properly, so my husband had to go out there and just put the keys in the ignition and started. This was supposed to be a free oil change. For the last time I was there, evidently not everything in life is free is good, this was horrible, we waited for at least over 2 and a half hours. Maybe 3 hours. And this is just for all change that was already had an appointment for. Then we got in our car and it started acting funny, we said well, maybe because it just had all change we decided to go to walmart. And then went to public. When we got a public to get back in our car, the car would not start, I did not have no problem on my car since I took it in the Ford now I have problems because my car would not start, I would not recommend not even my dog to go back to for they just lost my business,I been going there for over almost a year now. And they mess my van up I even had to get my van told all the way home because apparently seems to me like they got workers that don't have a xxxx clue what they are doing over there, I would not recommend taking any cars, so if you value your car, do not take you there in Ford, if you are reading this, don't have a call my phone again, lose my number I would never buy your car, I don't want anything from you do not call me. Had me on the phone for 50 minutes. I never answer, I wonder, did answer, they said, hold on hold up on me rude, and then you want people to bring their business to you. No customer wants no business with no place that cannot take them seriously and do not take responsibility for whatever they work have done to other people car I am on a budget, I am not rich and they have messed up my rid thank you Ford for nothing I am a mother with 3 kids and a sick husband and now we have no car because of you people More

As always great customer service Travis continues my experience at Ford of Port Richey as a very friendly, knowledgeable and efficient service center. Thank you please continue to sta Travis continues my experience at Ford of Port Richey as a very friendly, knowledgeable and efficient service center. Thank you please continue to stay the same. More

Best service by any area dealership! I can't say enough positive things about the service department @Ford Mitsubishi of Port Richey, and I wouldn't dream of taking our 3 Ford vehicles an I can't say enough positive things about the service department @Ford Mitsubishi of Port Richey, and I wouldn't dream of taking our 3 Ford vehicles anywhere else.I also can't say enough good things about our service adviser Steve Wollak. He is the best service guy I've ever dealt with. He's very knowledgeable and so friendly... you almost feel like you're chatting with a family member. He goes above and beyond to make your visit as pleasant as possible, and when I'm ready to trade my Taurus Ltd in I feel confident in being treated just as well in sales as I have in service...I can't recommend this dealership and especially Steve in their service dept highly enough....they're the best. More

Great service I brought my car in for recalls that have been recommended and the service was absolutely fantastic everyone was prompt courteous and so easy to deal I brought my car in for recalls that have been recommended and the service was absolutely fantastic everyone was prompt courteous and so easy to deal with. Lee made everything so much easier including getting me an Uber ride 2in from the service center I will definitely be bringing my car back to the service center More

Service Department I have been to your service department 3 times and will only use your service department now, each time Ive been your service agent Lee Oztolaza has t I have been to your service department 3 times and will only use your service department now, each time Ive been your service agent Lee Oztolaza has taken care of me, Not only is she courteous she is knowable, She helped me through every process, I hope you can take some time to recognize her and thank her for being such a fantastic employee. Thank you More

New Ford 350 super duty Everyone that we came in contact with the day we were there were great from Lea and Angle in service to Anthony and Omar is sales Everyone that we came in contact with the day we were there were great from Lea and Angle in service to Anthony and Omar is sales More

Pleased Excellent customer service. Mike Black in sales very customer friendly and knowledgeable. Came initially for service but bought a new car. Will contin Excellent customer service. Mike Black in sales very customer friendly and knowledgeable. Came initially for service but bought a new car. Will continue to use service center. More

Excelent Service Thank you Ford of Port Richey for your fast and efficient professional service on my CPO Escape. I purchase the vehicle and not the extended warranty Thank you Ford of Port Richey for your fast and efficient professional service on my CPO Escape. I purchase the vehicle and not the extended warranty only to have battery problems within the first week. I called and made a service appointment, and talked to my salesman. My Escape was taken in on time and repaired promptly! The general manager picked up the cost of the battery and installation. I was blown away. The people here go out of there way to make sure the customer is happy, hard to find this level of customer service these days. Thank you again for all you have done. More