Ford of Port Richey - Service Center

Toni knows best. The handful of times I've patronized this service center has been nothing short of excellence. Friendly ,courteous , extremely professional and very The handful of times I've patronized this service center has been nothing short of excellence. Friendly ,courteous , extremely professional and very efficient. The main reason for all of this is Toni Governale. She knows her products and is the only reason i continue to return. Knowledge, efficiency, and just all around great character is why this lady is the go to girl for me. Give her a big raise and a fat Christmas bonus. She is the best service representative in the word. More

The Man! Absolutely the best service employee I’ve worked with! Steve updated me at every possible moment needed. Ehe estimated a time things would be fixed an Absolutely the best service employee I’ve worked with! Steve updated me at every possible moment needed. Ehe estimated a time things would be fixed and actually came in under his estimate and car looked great and ran great! More

The best Toni is the best. Everytime I call to make a appointment to have service done or a mechanical concern. Toni always makes everything easy. Always expla Toni is the best. Everytime I call to make a appointment to have service done or a mechanical concern. Toni always makes everything easy. Always explains in detail what is wrong and what needs to be done to fix it. I will not use anyone else. More

great it was a pleasure to have lee as my service lady she new what she is doing so nice very helpful it was my first time there and help me in everyway it was a pleasure to have lee as my service lady she new what she is doing so nice very helpful it was my first time there and help me in everyway thank you again barb More

Amazing service, One of the best at that! Lee is such a great a person to work with. She's very nice and caring. I would recommend her to anyone who would love having great service. The servic Lee is such a great a person to work with. She's very nice and caring. I would recommend her to anyone who would love having great service. The service there in general is just absolutely amazing, and outstanding. More

Awesome My second visit here for service and once again they was quick in resolving the issue. They was very polite and helpful each time. Such great outstand My second visit here for service and once again they was quick in resolving the issue. They was very polite and helpful each time. Such great outstanding customer service. I will be back here to purchase my next car because of them More

Previous Custer for 16 years Extremely satisfied with all my service on my 1999 Ford Explorer. I purchased this vehicle new & I am still the original owner. I am very pleased with Extremely satisfied with all my service on my 1999 Ford Explorer. I purchased this vehicle new & I am still the original owner. I am very pleased with my Service Advisor, Toni Governale. Toni always resolves all my issues. Thank you, Toni More

Excellent Superior Service Recently I had two jobs completely by Carlos/Lee Oztolaza. The smiling superior friendly service was superior to other dealer's that I have witness Recently I had two jobs completely by Carlos/Lee Oztolaza. The smiling superior friendly service was superior to other dealer's that I have witnessed . This is very fantastic, both are what make customers keep coming back to have service done to their automobiles . More

Stellar Customer service!! Lee Assistant Service Manager is a ROCK STAR!! Would recommend this dealership and refer directly to Lee to ALL!!! Lee fought for my claim to be a re Lee Assistant Service Manager is a ROCK STAR!! Would recommend this dealership and refer directly to Lee to ALL!!! Lee fought for my claim to be a recall issue but was rejected and because she knew that reject was wrong she did NOT charge me for the needed repair to my vehicle!! AMAZING!!! My car is running great and thanks to Lee I can still buy groceries this week!!! Thank you Ford of Port Richey and most of all my heart felt thanks to Lee!!! More

Oil change door panel reinstall Was very professional help me out with getting oil changed and fix a door panel that was not properly reinstalled almost a year ago there after fixing Was very professional help me out with getting oil changed and fix a door panel that was not properly reinstalled almost a year ago there after fixing a window regulator More