Ford of Port Richey - Service Center

Poor service Your employee, Jerry, is not competent. He doesn't know the "tricks of the trade" and made me wait forever. I just went for oil and filter change, I Your employee, Jerry, is not competent. He doesn't know the "tricks of the trade" and made me wait forever. I just went for oil and filter change, I had a appointment, and I was there at least three hours. I won't need your services anymore. More

Feels like a new car again! Steve Wollak has been my trusted advisor for quite some time now.. I needed new tires, & he found me a perfect solution! We also talked about things I Steve Wollak has been my trusted advisor for quite some time now.. I needed new tires, & he found me a perfect solution! We also talked about things I could do to enhance my ride.. at almost 30,000 miles, Steve suggested a few engine maintenance options coming up for the fuel & injection system, & to fix a cracked tail lense, so we decided to do those as well.. In summary I couldn't be happier with the advice, decisions, & results of the work we did.. It feels like a new car again! I had no idea it had drifted so far out of spec until I drove it home that night! Wow what a difference! AAA+ ;) Oh, and this all happened on a very challenging day for everyone, as the power went out for a few mins which really got the whole team jumping.. Needless to say it was EOD when my car was done, & the porters & car wash attendants were gone as a result of the power outage.. So as a bonus, Steve had the last Hand Detailer left in the shop give my car a sparkling hand shine! :) Thanks Steve 👍 More

Impeccable Our family has been going to Ford of Port Richey for almost 25 years. We love having Steve as our service writer, he is easy to get ahold of, and goe Our family has been going to Ford of Port Richey for almost 25 years. We love having Steve as our service writer, he is easy to get ahold of, and goes above & beyond. He has been there for many years, we greatly appreciate seeing the same face, someone who knows how to work with us. We highly recommend Ford of Port Richey to all our friends & family. More

Work well done! Steve Wollak, is enthusiastic, great attitude, trying to assist anyone, as quickly as possible. Helpful with more requests, than are listed. Everyon Steve Wollak, is enthusiastic, great attitude, trying to assist anyone, as quickly as possible. Helpful with more requests, than are listed. Everyone is very busy, and very polite. Always asking if we need help. More

2015 Mustang Second review, as I took in the next car. Easy online apt setup the day before, for one of the first apps if the day. Second review, as I took in the next car. Easy online apt setup the day before, for one of the first apps if the day. More

Ford of New Port Richey Everyone at Ford of New Port Richey wasVery friendly and We didn’t have to wait very long for our service we were having done. Everyone at Ford of New Port Richey wasVery friendly and We didn’t have to wait very long for our service we were having done. More

Excellent service Charles in the service department was amazing. Not only did he cater to my needs and what I was there for he gave me daily calls and updates on what w Charles in the service department was amazing. Not only did he cater to my needs and what I was there for he gave me daily calls and updates on what was going with my vehicle. If I ever have to return I will be sure to ask for him! More

Service Steve in service is absolutely awesome! We service all of our household vehicles here because of the expertise and great customer service we receive e Steve in service is absolutely awesome! We service all of our household vehicles here because of the expertise and great customer service we receive every time we visit. More

Steve's Outstanding Customer Service We have taken two different vehicles to this service center. Steve has been my service advisor for several years. He has treated me like family every We have taken two different vehicles to this service center. Steve has been my service advisor for several years. He has treated me like family every time. Honest, trustworthy, and reliable. Hard to find in today's world. Thanks! Mr. and Mrs. Luciano More

Customer service Awesome customer service. I will be using the service department again as well as purchasing my next vehicle there. Justin was very patient with me an Awesome customer service. I will be using the service department again as well as purchasing my next vehicle there. Justin was very patient with me and my many questions regarding a vehicle I was interested in. More