Ford of Port Richey - Service Center

Fixed tire Two days after having service on my 2016 Ford Escape, the warning ?? light came on and that there was low tire pressure. I brought the car in and Lar Two days after having service on my 2016 Ford Escape, the warning ?? light came on and that there was low tire pressure. I brought the car in and Larry added nitrogen to my tires. I left. The next day the ?? warninglight went back on. I went to Ford and saw Frances, who had taken good care of my car at the prior service there. She noticed right away that my left side passenger tire had taken on a nail. She checked on my tire warranty, notified the warranty company, had my tire fixed, and I drove my car home; satisfied. More

Steve Wollak Steve: W/W the mechanics to get me in and out within 2 hours. Advised me of overdue service and scheduled them for following week. Steve: W/W the mechanics to get me in and out within 2 hours. Advised me of overdue service and scheduled them for following week. More

No appointment, 2 hour oil change I didn’t have an appointment, but if they would’ve told me 2 hours I would have made an appointment for another day. The service manager and technicia I didn’t have an appointment, but if they would’ve told me 2 hours I would have made an appointment for another day. The service manager and technicians were very nice! More

Exceptional Sevice!! Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wron Brought my 2012 Ford focus in for a transmission issue. My service writer Frank Johnson provided me with quick accurate descriptions of what was wrong and had the car back in less than 24 hours with all repairs done to satisfaction. Mr. Johnson's high level of communication and courtesy goes alongway with making you feel comfortable about choosing Ford of Port Richey. More

Harris Wagner was extremely helpful I have to say that I have not had much luck with the two ford trucks that I’ve had, but Harris was extemely helpful and I would recommend him to help I have to say that I have not had much luck with the two ford trucks that I’ve had, but Harris was extemely helpful and I would recommend him to help anyone. Great employee and he made sure that I didn’t have to wait long and hat everything was done properly. More

Thanks Tech Ernie and Service Man. T.J. Squirrels ate one of my coolant hoses. Overheating could have been catastrophic. I brought my 2014 Fusion to Ford of Port Richey for repair. A prefor Squirrels ate one of my coolant hoses. Overheating could have been catastrophic. I brought my 2014 Fusion to Ford of Port Richey for repair. A preformed hose had to be replaced. The bad news was that it would take 3 to 5 days to get the new hose and do the replacement. The long shipping time was not the fault of this dealership. When it did arrive, the work was done promptly and well by Ernie the tech. Service Manager T.J. and Assistant Service Manager Frances were very helpful and understanding. Thanks, guys! My only concern was the long wait for the new hose. I'm confident that it was not the fault of this dealership. I feel that ford Motor Company needs to improve its speed of parts shipping. More

Service Steve Wollak was a real professional. Experienced, knowledgeable and very hepful in dealing with a a highly technical problem with my new Mustang GT Steve Wollak was a real professional. Experienced, knowledgeable and very hepful in dealing with a a highly technical problem with my new Mustang GT Premium. Problem was solved and the technician who worked on my vehicle explained the work that he performed. Very happy with the service. More

Transmission Steve wollack was great transmission technician failed to find anything wrong with my transmission causing me to come back to demonstrate the problems Steve wollack was great transmission technician failed to find anything wrong with my transmission causing me to come back to demonstrate the problems. When I picked up the car and got home my car rolled down my driveway. Parking didn’t engage. I had to bring the car back to get this fixed. I found out the technician put the parking pall in wrong. More

Fixed quick and easy Was a $700 bill, but Frances verified I still had a 100 miles left on the warranty, so cost me $100 deductible. Sweet. Sweet. Sweet. Was a $700 bill, but Frances verified I still had a 100 miles left on the warranty, so cost me $100 deductible. Sweet. Sweet. Sweet. More