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Ford of Port Richey - Service Center
Port Richey, FL
4,444 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,444 Reviews of Ford of Port Richey - Service Center
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July 01, 2018
Steve is the best Steve is wonderful he is giving a great service he is very efficient also I like your coupons because thr customers can save some money: Steve is wonderful he is giving a great service he is very efficient also I like your coupons because thr customers can save some money: More
by DINAPEARSON
Verified CustomerEmployees Worked With
June 30, 2018
Changed their ways I had very bad visits to this dealership but they changed a lot of their personnel and have gotten better. They have continued to stay on the good si I had very bad visits to this dealership but they changed a lot of their personnel and have gotten better. They have continued to stay on the good side with me. More
by Bt38
Employees Worked With
Cherri
June 30, 2018
In and out service Working with Steve Wollak for many years now. He is a true professional and always takes care of his customers in very efficient and timely manner. Working with Steve Wollak for many years now. He is a true professional and always takes care of his customers in very efficient and timely manner. Quick story, the same I had my truck serviced, I was speaking with one of my clients at their home and he said his favorite guy in the whole service center is Steve.... apparently the word is out on Steve being the best thing about Ford of Port Richey More
by Aaron K
Employees Worked With
June 30, 2018
Transmission Condenser Leak I prefer to have my vehicle serviced by an authorized Ford dealership, but the last two times I’ve had a car there the estimate for repair has been su I prefer to have my vehicle serviced by an authorized Ford dealership, but the last two times I’ve had a car there the estimate for repair has been substantially higher than what it would cost to fix elsewhere. I’m not sure if it’s because you only use ford parts or what the reason is, but the price difference is so much lower at a repair shop that I’ve chosen to go that direction. More
by theyouthcsmpguy
Employees Worked With
John
June 30, 2018
Blind leading the blind So I go up there for a free oil change (free because they screwed up last time but that's another story). While I'm there, the service rep suggests a So I go up there for a free oil change (free because they screwed up last time but that's another story). While I'm there, the service rep suggests a tire rotation because I haven't gone my tires rotated yet (14,000miles) and I say ok. She said it's $20. So after an hour I go searching for my truck and see it's on the side of the building come back to the front and the lady said it's done. The teller says $30. I paid it but kept saying I thought she said $20, maybe I heard wrong. So I drive home and when I get out I notice the scuff mark that was on my front left tire before is still there. I investigate further and my back tires have zero 'rounding' on them-remember I've never rotated them. So clearly they weren't rotated. Called up and although they never completely admitted not doing them, the lady said they would come pick my truck up, rotate the tires and fill up my tank (admission of guilt). i called back the next day and asked for a refund instead since I didn't want to spend 3-4 hours without my truck for a service that should have already been done. a different girl on the phone was like sure we can refund the rotation, that'll be $20.... More
by SPEGEDIE
Employees Worked With
April
June 30, 2018
Awesome Ready to do anything and everything to take care of you got us in out as quickly as possible! Great attitudes from everyone involved! Great people! Ready to do anything and everything to take care of you got us in out as quickly as possible! Great attitudes from everyone involved! Great people! More
by JAMESLESTER1750
Employees Worked With
"Chilly is her Nick name
June 29, 2018
Great Service Good customer service. Prompt service by staff. I am fairly new to this dealership but they seem to go out of their way to make a good relationship. Good customer service. Prompt service by staff. I am fairly new to this dealership but they seem to go out of their way to make a good relationship. More
by rbrudisill
Employees Worked With
June 28, 2018
Service department is great! Service always done on time, and on the money. Service reps are knowledgeable, and friendly. Gives you some piece of mind knowing that you can trust Service always done on time, and on the money. Service reps are knowledgeable, and friendly. Gives you some piece of mind knowing that you can trust these folks! More
by Murray J
Employees Worked With
June 28, 2018
great fast and complete service Always pleasant to deal with and all questions are answered to the best of their ability. No games just good honest service. I wouldn't go anywhere el Always pleasant to deal with and all questions are answered to the best of their ability. No games just good honest service. I wouldn't go anywhere else for service More
by WATSONROTARYMOTOR
June 28, 2018
Oil change Listen I bought my truck had small issues with it no biggy but when I called to have it service in at7:15 out by 9:00 good service only complaint I ha Listen I bought my truck had small issues with it no biggy but when I called to have it service in at7:15 out by 9:00 good service only complaint I have is the operator transfer to service department cut off every time , Steve got my truck back to me quick ! as it being a work truck thanks Steve! More
by MATTIXBROS
Employees Worked With
