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Ford of Port Richey - Service Center

Port Richey, FL

4.5
4,444 Reviews

4,444 Reviews of Ford of Port Richey - Service Center

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July 04, 2018

oil change Oil change took 3and half hours said drain plug was striped took part home and put a wrench on it and it was fine . Checked auto parts store plug was More

by TTOPA2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure of employee was not good, Damin Barth
Jul 09, 2018 -

Ford of Port Richey responded

Thank you for your honest feedback; we are always looking for ways to improve. We apologize if your visit with us wasn't the best and will pass your message along to the staff. Please reach out via email if there's anything more we can do. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

July 03, 2018

Basic service Baduc oil change and tire rotation. Always a 2 time 2.5hr wait, ugh. A lot of new ppl, is this location closing? I always have a different service age More

by TRACYH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
July 03, 2018

Great service as always Great service, excellent staff. Always courteous. Service was completed in a timely manner. I would recommend them for any service needs for your F More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2018

Very good! I will continue to keep my vehicles serviced there at Port Richey Ford. They do a great job with the 13 Raptor and the 17 Explorer. More

by ROBER.J.FIELDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Whart a wonderfull bunch of people Everytime I go in they are very pleasant and efficiant. Frank gets me in and out fast and does a wonderful job. My Ford Fuson is running great. More

by kodamicah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

It was very friendly and professional. Frank Johnson explained what needed to be done and listened to my concerns. I was happy with the service. The car wash was greatly appreciated! More

by dlshores244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Fast Service Fast friendly service. I had a big warranty repair and recall completed in just a few hours and expected a several day repair like other dealers. Stev More

by Wayne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Ac repair Took my ford truck to a couple of other places first big mistake thease guys know what there doing fixed in two days this was a big job! Thanks ford o More

by CURTIS.MATTHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew ac tech
July 01, 2018

very good Steve is the best. He listens to you when you tell him what the problem is And then walk you through on how it's going to be fixed . I would give him More

by JERRYKLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

Great customer service The customer service is above and beyond ! My service rep was very attentive to what I need. Very patient and understanding with me and my issues. More

by danetteandgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ DeGiorgio
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