Ford of Port Richey - Service Center

Great service but I will not have you wash my truck when over Nice gesture but Both times, dirty water spots Using dirty water to wash or pot drying I would ask car wash company why car is spotty after over Nice gesture but Both times, dirty water spots Using dirty water to wash or pot drying I would ask car wash company why car is spotty after it’s cleaned Thanks More

Terry, my service advisor, was very knowledgeable, professional, and helpful. He took the time to call and inform me that the repairs were taking longer than expected and my car would not be ready fo professional, and helpful. He took the time to call and inform me that the repairs were taking longer than expected and my car would not be ready for pick up until the next day. Service was accurate. The service department employees were courteous and friendly. I was happy that transportation was provided to take me home and pick me up. More

Service was fast and accurate as always, the staff always attentive and professional, love Nathaniel attentive and professional, love Nathaniel More

Always very friendly and good to deal with. Go out of the way to help you. Go out of the way to help you. More

very friendly and helpful. had a couple of hiccups to start, but my service advisor stayed on it and he got it right! Thanks Caden. had a couple of hiccups to start, but my service advisor stayed on it and he got it right! Thanks Caden. More

They put it on their computer to rectify a problem and I still have the problem still have the problem More

We brought two cars in and they did a fine job on both Steve was our service advisor and he always takes good care of us Steve was our service advisor and he always takes good care of us More

We’re not local, but my F-150 decided it needed to be looked at. Seeing as vacation days are not what one likes to use for a service call, Frank made my encounter pleasant and, ultimately, successful. looked at. Seeing as vacation days are not what one likes to use for a service call, Frank made my encounter pleasant and, ultimately, successful. More

They lied to me and stated that in order for my to get an alignment I’d need to get upper/ lower bearing which was done by another reputable automotive shop within the year. I told the salesman underwriter t alignment I’d need to get upper/ lower bearing which was done by another reputable automotive shop within the year. I told the salesman underwriter this and he leaned under the truck and looked and said you need to take it back to them , so I did and they referred me to their alignment guy and it was done immediately. Ford alignment guys lied to me for me to pay them for work that was already done if I would’ve fell for it. I would recommend their team to anyone. More

I took my truck in because the windshield washer fluid was only dribbling out on my windshield. The mechanic checked it out and suddenly a plastic clip on the hose just before the hose went to the cowl st was only dribbling out on my windshield. The mechanic checked it out and suddenly a plastic clip on the hose just before the hose went to the cowl started leaking. I was told I would need to purchase a new cowl for 900 or 1200 dollars to fix it. Well I went home and removed that clip and connected the fluid hose to the existing 90 degree fitting and that stopped the leak at that fitting just before the cowl. Then I removed the pump from the washer fluid tank and found the filter on the pump was clogged with some sludge. I cleaned the filter and installed the pump back in the tank, filled it with washer fluid and it worked perfectly with no leaks. My son has a friend who is a mechanic at another Ford dealer and he said the First thing he does when fluid is dribbling out is to remove the pump and clean the filter, that almost always fixes it. More