Ford of Port Richey - Service Center

Everyone knows not to bring your car to the dealer for service, right? Well now we do too. Brought Lincoln MKS to dealer with flaky headlight issue, water had gotten inside headlight assembly and Chris in service, right? Well now we do too. Brought Lincoln MKS to dealer with flaky headlight issue, water had gotten inside headlight assembly and Chris in service insisted that only fix was to replace entire assembly, quoted cost of $3,300, not a typo, for headlight. Asked for component-level diagnosis, because there is a lot going on in those headlight assemblies and the entire thing was not necessarily bad. Chris insisted only the assembly replacement would work. I took it to another shop for component level diagnosis. Ended up buying a ballast off eBay for $62 and hour labor, the project was complete. Chris was supposedly the superstar mechanic... if that's the superstar, I can't imagine how expensive it would have been with a lesser mechanic. Will never go to this dealership again for any purpose. More

Best trip to a service department. They were quick and kept me informed. They gave me a rental which was very nice. The whole process only took a total of a half geting there and returning kept me informed. They gave me a rental which was very nice. The whole process only took a total of a half geting there and returning More

My experiences with Ford of Port Richey will bring me back for my next truck and continue with Steve in the service department. Everyone in service is absolutely phenomenal. back for my next truck and continue with Steve in the service department. Everyone in service is absolutely phenomenal. More

I only work with Steve, he has been taking care of my cars for more than 25 years. Best service advisor anywhere. Needs a raise. cars for more than 25 years. Best service advisor anywhere. Needs a raise. More

Didn’t have any issues did what looks like a good job 👏 don’t really have anymore to say at this time have a good day and take care don’t really have anymore to say at this time have a good day and take care More

IT WAS A GOOD EXPEINCE SALEMAN GOOD AND NEW ALOT ABOUT RANGER I WAS LOOKING AT SERVICE WAS GREAT LIKE THE VECIA IAL I BOUGHT RANGER I WAS LOOKING AT SERVICE WAS GREAT LIKE THE VECIA IAL I BOUGHT More

Love this place!! Never have any issues. The staff is very friendly and helpful. Also, they have a shuttle for your convenience to and from the shop!! very friendly and helpful. Also, they have a shuttle for your convenience to and from the shop!! More

They got my car in and fixed it right away.and Toni is awesome and she is always nice and treats everyone like family.thank you awesome and she is always nice and treats everyone like family.thank you More

The service department was fast and very nice people to deal with. While waiting the sales people were very helpful in deciding weather to trade in or not. It was a very good experiance. deal with. While waiting the sales people were very helpful in deciding weather to trade in or not. It was a very good experiance. More

I live in Hudson and if it was not for Toni in service I would drive to Brandon. She goes the extra mile to make my fiancee and I feel like we're #1. would drive to Brandon. She goes the extra mile to make my fiancee and I feel like we're #1. More