Ford of Port Richey - Service Center

John was amazing got everything solved fast. Toni on the other hand needs relearning in customer support instant attitude when explaining things. Tried to say she was threatened and got rude and nasty fast. other hand needs relearning in customer support instant attitude when explaining things. Tried to say she was threatened and got rude and nasty fast. Do not ever want her handling my vehicle again. More

Installation of Tonneau cover Service personnel at Ford in New Port Richie were very professional and friendly. They explained everything to me and they were done within the time Service personnel at Ford in New Port Richie were very professional and friendly. They explained everything to me and they were done within the time frame that was quoted. More

Toni really Went above and beyond to help me out with my particular situation. She was kind and courteous and really knew what she was doing. I would definitely do business with her again. particular situation. She was kind and courteous and really knew what she was doing. I would definitely do business with her again. More

Although I purchased my Ford Fusion out of state I always have my car serviced at Port Richey Ford. I know that the service technicians will do the job right the first time. Toni is outstanding and a pleasu have my car serviced at Port Richey Ford. I know that the service technicians will do the job right the first time. Toni is outstanding and a pleasure to business with. More

Forgot to put the oil cap back on when I went in for an oil change. Then deleted my review cause it “didn’t meet there standards”. Service department never called back to check on the issue of the oil spot oil change. Then deleted my review cause it “didn’t meet there standards”. Service department never called back to check on the issue of the oil spots in my driveway. Never going back to this establishment. More

Ben did a great job making sure that my car got everything thing needed so my car would be safe on the road. Thanks ben everything thing needed so my car would be safe on the road. Thanks ben More

Quick turnaround, excellent service person, nice waiting area, fresh ground coffee. Able to get me in with not a lot of notice. Steve explains things well. area, fresh ground coffee. Able to get me in with not a lot of notice. Steve explains things well. More

Great service from service advisor Steve Wollak Good service. Thanks. You are kidding. I don’t send 25 words to my children. If you want my opinion don’t tell me how to re Good service. Thanks. You are kidding. I don’t send 25 words to my children. If you want my opinion don’t tell me how to respond. Thad Lowrey More

Great job! Voluntarily offered to get me a new dash when he noticed something was wrong. Too bad the online appointment didn’t work (but they took me as a walk-in). he noticed something was wrong. Too bad the online appointment didn’t work (but they took me as a walk-in). More

I have to admit how disappointed IAM, I guess your service was ok, but I'm leaving this morning to bring my car back again to get it fixed because it now has a pretty bad oil leak, which is crazy beca service was ok, but I'm leaving this morning to bring my car back again to get it fixed because it now has a pretty bad oil leak, which is crazy because I just had the oil changed their by your dealership last week, just 8 days ago and now this, an oil leak. I'm extremely dissatisfied for more reasons than one. My father's 2015 also has been fixed because of an oil leak 3 yes that's 3 time's by you guys in the past 2 years, I really want out of my 2018 EcoSport but unfortunately I went $9000 in the hole The minute I drove it off your lot, had I known that, that would be the case I never would have bought it. So now I'm stuck with a car I hate for God knows how long until I can get to the point where I won't be so upside down with it, So thank you very much have a great day everyone at Ford of Port Richey,! More