Ford of Peoria
Peoria, IL
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Sincerely honest salespeople who go above and beyond! We went in late on a Saturday afternoon to look for a replacement vehicle and Darrell really paid attention to our needs and our budget. He went above We went in late on a Saturday afternoon to look for a replacement vehicle and Darrell really paid attention to our needs and our budget. He went above and beyond what other dealerships do to earn your business and I would have no hesitation in giving him a rave review! He was so nice to work with. More
Perfect Vehicle with outstanding service! Let me just say that my experience was perfect from beginning to end. Very helpful,sincere and professional salesperson, Arthur Pannell!!!! Thank yo Let me just say that my experience was perfect from beginning to end. Very helpful,sincere and professional salesperson, Arthur Pannell!!!! Thank you, Brandon Watson More
I bought a 2017 Ford Escape. I recently purchased a 2017 Escape from Green Ford in Peoria, IL. My Sales Representative, Todd Luczaj, was not "pushy", and I liked that. He answer I recently purchased a 2017 Escape from Green Ford in Peoria, IL. My Sales Representative, Todd Luczaj, was not "pushy", and I liked that. He answered my questions and gave me time to make my decision. He was very patient and visited with me while we were waiting for the Sales Manager to bring his offer. The Sales Manager, Aaron Young, was very helpful and answered my questions and presented a good deal. The Business Manager, Justin List, was very helpful and answered my questions about the final purchase paperwork. I was very happy with the team at Green Ford and I am very happy with my new 2017 Escape. I would recommend these three people and the Green Ford dealership to anyone. I made some extra purchases in the parts department and I received good service there also. More
Superior Service Team! I had my car worked on within the last few months, and the same issue came up. I stopped by the dealership, and not only did they fix it right then an I had my car worked on within the last few months, and the same issue came up. I stopped by the dealership, and not only did they fix it right then and there, they remembered me, and treated me with such great customer service!! I am impressed with the teamwork, professionalism and speed that they corrected the problem. I recommend Ron Hermann and his team to anyone who wants great service in the tri-county area. More
Awesome Dealership! Great salesman, Bob Hunter! Would do business again any day. Very helpful and honest! Love my new Platinum Expedition! It's like a Lincoln Navigat Great salesman, Bob Hunter! Would do business again any day. Very helpful and honest! Love my new Platinum Expedition! It's like a Lincoln Navigator, but better! More
Purchase 2017 Escape Sean was excellent, no xx. Deal made quickly and accurately. Justin went through the signing process and was thorough. Overall good experience, servic Sean was excellent, no xx. Deal made quickly and accurately. Justin went through the signing process and was thorough. Overall good experience, service of my F150 slow, quick lube not so much. More
The service center is terrible They never get it done when promised. Never get the recalls done. Never have parts ever! They are terrible service center. We will never buy a commerc They never get it done when promised. Never get the recalls done. Never have parts ever! They are terrible service center. We will never buy a commercial van again from them just because of this! More
Great Salesperson to help find the vehicle you want. We had gotten a call from the dealership saying they could lower our interest rate. We had issues before with this dealership but we were willing to g We had gotten a call from the dealership saying they could lower our interest rate. We had issues before with this dealership but we were willing to give them a second chance since the management changed. We expressed our situation and they told us to see what they could do. It wasn't too long that Todd had us looking at a newer truck with way less miles then our current truck. We didn't want to get to excited in case the numbers didn't work out. When we got back from test driving, we were told that they were able to lower our interest and also help us out. It was a way better experience all around and we were glad to be able to build a better relationship with this dealership. More
Amazing! I went into the dealership with little hopes of getting into a newer and much nicer vehicle. Bob came right out and ready to find the vehicle that was I went into the dealership with little hopes of getting into a newer and much nicer vehicle. Bob came right out and ready to find the vehicle that was perfect for me He was straight forward and to the point, not to mention hilarious and fun. Bob isn't at his job just to make money. He is there to help families, like mine, get into a reliable and affordable vehicle! I can't thank Bob enough far all he did for me and my family! Once again THANK YOU BOB!!! More
Could improve customer service I was helped by Bob Hunter. Good job in finding me a vehicle right from the start that I fell in love with. Was quite persistent when I wanted to take I was helped by Bob Hunter. Good job in finding me a vehicle right from the start that I fell in love with. Was quite persistent when I wanted to take time to think about the purchase. In coming from my own employer that excels in customer service, I felt my experience could have been better if my salesperson had made it more personal and not just about the "sale". Left feeling a bit frustrated and overwhelmed. Was not the warm, fuzzy feeling I had hoped for. Overall, I love my new car and am happy with my purchase. More