Ford of Northampton
Northampton, MA
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127 Reviews of Ford of Northampton
Professional, attentive, reliable. I had an excellent vehicle purchase experience at Northampton Ford. This being my first e-car and lease, I appreciated the no-pressure sales and at I had an excellent vehicle purchase experience at Northampton Ford. This being my first e-car and lease, I appreciated the no-pressure sales and attentiveness to answering all my questions. The manager even sits out on the showroom, which added transparency to the pricing options. In all, a 5-star purchase experience. More
Salesman Jon Hastings is amazing I would send anyone to him and the financial officer Denise Rocks also!!! She found me the lowest apr they could on the purchase. This team gets an A+ from me him and the financial officer Denise Rocks also!!! She found me the lowest apr they could on the purchase. This team gets an A+ from me More
Customer service was great from beginning to end. My salesman Mike was great with communication. Traded in 2 vehicles to purchase a new Ranger, and was given what I was asking for my trades without a My salesman Mike was great with communication. Traded in 2 vehicles to purchase a new Ranger, and was given what I was asking for my trades without any haggling. The staff works together nicely. I will shop there again. More
Purchase arranged from out of state with caveat that I would be registering in my home state. Sales person insisted that it would be simpler to register locally as I also had a local address. Turned out t would be registering in my home state. Sales person insisted that it would be simpler to register locally as I also had a local address. Turned out to be a nightmare. Dealership allowed me to take possession after one week and I was able to drive home using a dealer plate. Worst car buying experience ever. More