Ford of Murfreesboro
Murfreesboro, TN
Filter Reviews by Keyword
By Type
Showing 698 reviews
Easiest Purchase Ever Made! We visited the dealership two weekends in a row. Salesmen were welcoming both times. No pressure to purchase. Would highly recommend. Many availabl We visited the dealership two weekends in a row. Salesmen were welcoming both times. No pressure to purchase. Would highly recommend. Many available options, that you can't walk away with out something you were looking for. More
Service Dept is great! I always take my Fusion to Ford of Murfreesboro when service is needed. Staff is courteous and makes one feel that they really care about making your I always take my Fusion to Ford of Murfreesboro when service is needed. Staff is courteous and makes one feel that they really care about making your service experience "painless". Only place I go for service. More
Wonderful Experience April was amazing!! I just bought a 2017 Mustang Ecoboost and the first one was pretty dirty when I test drove so I didn't get a good look at it but a April was amazing!! I just bought a 2017 Mustang Ecoboost and the first one was pretty dirty when I test drove so I didn't get a good look at it but after signing paperwork, I noticed that the paint had A LOT of major paint issues due to bird poop. After pointing this out to April and management, they told me to take that one and they would find me one exactly like it and I could come back a resign. The one they found was an upgrade from the initial mustang and the ate the difference. They also got me financed at a lower rate and lower term and had me come resign papers again -- most dealerships wouldn't have even told the customer that but they did and they saved me over $5,000. Overall, I'm very pleased with this experience. More
Wonderful experience As I normally do, I research the vehicles and dealers before I purchase a vehicle. They had the truck I was looking for and the sales staff, Jason and As I normally do, I research the vehicles and dealers before I purchase a vehicle. They had the truck I was looking for and the sales staff, Jason and Jason, were extremely helpful with my questions and concerns on my trade-in. My next vehicle purchase will be at Ford of Murfreesboro. Thank you Kenney Hensley More
Dealer backed out of deal The dealership backed out on a trade last December. They had already picked up my trade. I also had signed all the papers for the new car. I got a cal The dealership backed out on a trade last December. They had already picked up my trade. I also had signed all the papers for the new car. I got a call saying they were going to back out and was returning my trade. I felt I was misled by the sales person. I should have taken legal action since I had already filled out the papers for the purchase More
Successful Second Service! After a first visit several months ago for the air bag recall and other minor work, I returned to Ford of Murfreesboro for service on my Mustang. I a After a first visit several months ago for the air bag recall and other minor work, I returned to Ford of Murfreesboro for service on my Mustang. I am happy to report that I was treated professionally and courteously, the work was completed on time and at a very fair price. The report I received gave me confidence in the work done by the mechanics. Billy R., the service advisor, made sure that all was well before I left the dealership. I look forward to continuing to have work done there. More
Oil change and more Stopped in for a oil change they did a great job on that and they do a 27 point inspection and they found i needed an alignment. There was no pressure Stopped in for a oil change they did a great job on that and they do a 27 point inspection and they found i needed an alignment. There was no pressure but just it would where my tiers and sometime i should get it done and that let me know they were just giving me info not just after my money they really were just informing me. I decided to have them Aline my Lincoln they did a great job. Thank You Bill Clement More
Ford of Murfreesboro is my #1 place to go Got my F-150 about a week ago. Everything was great when I went in to trade my other vehicle. Gary Was my sales guy, he did great! Go see him if you g Got my F-150 about a week ago. Everything was great when I went in to trade my other vehicle. Gary Was my sales guy, he did great! Go see him if you get a chance More
Restored my faith in them Kim and Markeesha have restored my faith in The service dept of Ford of Murfreesboro. Yes I vowed to never return to this dealership because of the wa Kim and Markeesha have restored my faith in The service dept of Ford of Murfreesboro. Yes I vowed to never return to this dealership because of the way the oil and lube manager and also one of their men who sit in the high seats overlooking us in the showroom treated me a couple years ago.very unprofessional men. But because of a recall to my seatbelt tensioner, I drug myself back in. Kim went beyond what she needed to to get my car done in a timely manner and actually got it so t hours before I was expecting it. Markeesha took care of me when I came back and helped me to get my car washed and brought to me and was very professional with all she did! Thanks to the both of them, I will return. More
REMARKABLE Service and Friendly Manager Car buying always seems to be a daunting task you don't want to deal with. That was not the case at Ford of Murfreesboro. This was HANDS DOWN the BE Car buying always seems to be a daunting task you don't want to deal with. That was not the case at Ford of Murfreesboro. This was HANDS DOWN the BEST Customer Service I have received in years!!! This store is a breath of fresh for Murfreesboro! I am extremely pleased with my purchase and it would have not happened without the help of Art Hill. Thank you again for all your help. I will be sending all my friends, family and co-workers to Ford of Murfreesboro! Great Place to Buy a Car!!!! More