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Ford of Murfreesboro
Murfreesboro, TN
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 698 reviews
May 16, 2018
Quick Appointment scheduled on Monday. Car serviced on Tuesday. Met Service Writer Emily at appointment time. She was friendly and knowledgeable. Car was se Appointment scheduled on Monday. Car serviced on Tuesday. Met Service Writer Emily at appointment time. She was friendly and knowledgeable. Car was serviced and ready for pick-up quicker than expected. Cost was very competitive. Service area was clean and staffed with very friendly staff. We are very satisfied. More
by Wsracerscca
Employees Worked With
Emily, she was a joy to work with.
May 10, 2018
Rainy day purchase Hats off to Mike E, Gary S and Art H - They truly made it easy. Love the truck. 6 out of 5 stars. Thanks to all. Hats off to Mike E, Gary S and Art H - They truly made it easy. Love the truck. 6 out of 5 stars. Thanks to all. More
by Tomt8921
Employees Worked With
Mike, Art & Gary
May 09, 2018
My agent was Billy. I btought my Chevy Tahoe in for a check. Billy was courteous, thorough, and he even cheered me up. Great sense of humor. My Tahoe needed quite a few things--oil change, wipers, brake job, whe Billy was courteous, thorough, and he even cheered me up. Great sense of humor. My Tahoe needed quite a few things--oil change, wipers, brake job, wheel alignment, etc. He gave me significant coupon discounts. Kudos for that. Also he kept me well informed how the work was going and when the ETC was. It was as pleasant an experience as it could be thanks to Billy. The guy is a crackup. I am a big fan of Murfreesboro Ford. I've only lived in Nashville for 3 years now and I've purchased 3 vehicles at your dealership--2 of them new, and one used. I'm very happy with all aspects of your business. Love the lounge. Keep up the great work and my wife and I will keep coming back.. More
by Ranchero
Employees Worked With
Billy
May 06, 2018
Regular service maintenance Alex was professional, thorough and I arrived and my vehicle was serviced in 30 minutes or less. In addition, I called the day before and was accommod Alex was professional, thorough and I arrived and my vehicle was serviced in 30 minutes or less. In addition, I called the day before and was accommodated the next day. Truly ez emotional customer service! More
by Cindy - Thompson's Station
Employees Worked With
Alex
May 05, 2018
New Purchase Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and fol Rhyan Mop Maupin was helpful, knowledgeable about the product and was able to fluently demonstrate all the features. Good response, follow up, and follow through. Great experience with Mop! More
by Hootywho
Employees Worked With
Rhyan Mop Maupin
April 15, 2018
Purchased 2017 Ford Edge SE Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of th Our sales rep, April, was very pleasant, upbeat, and courteous. She assisted us greatly, showed us three different models, allowed us to drive 2 of them, and did a great job getting us the price we needed to be able to make the purchase. April is 5 STAR!! More
by Ranchero
Employees Worked With
April was our sole point of contact. She was with us the entire time we we were at the dealership.
April 14, 2018
Excellent experience beginning to end The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the The dealership and my salesman was very patient throughout the entire process. Max Ahmad took time to understand my needs and try to align me with the best truck. The process took over a month and a half but Max never hesitated to spend time talking with me. I would highly recommend ford of Murfreesboro and Max Ahmad. More
by Superfly
Employees Worked With
Max Ahmad
April 13, 2018
Mostly impressed with dealership. Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay Was surprised and taken aback when finance guy told me I had to have a cashiers check and he couldn't accept my personal check because I couldn't pay for a car for my daughter. Has never happened before when I bought cars for my daughters, and grandchildren. Made me think he thought I didn't have the money. Had to run to B of A and get the cashiers check. Took my time I didn't want t waste. More
by old guy
Employees Worked With
Noah
April 12, 2018
Brake rotor’s and brake pad service Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. En Visited my local Ford dealership yesterday for brake check. Before going in, I knew I had front rotor problems with 129,000 miles on my 2013 F-150. Ended up replacing front and rear rotors and pads plus oil & filter change. Took about 2 to 2-1/2 hours. Very happy with time quality of work. Steve C. Murfreeboro More
by Steve C
Employees Worked With
Don’t remember
April 10, 2018
Everyone at the dealer is just wonderful! I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job I've had the pleasure of working with several of the service personal and they are all nice and knowledgeable about their products . Awesome job job More
by AHC
Employees Worked With
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