Back

Ford of Murfreesboro

Murfreesboro, TN

3.6
699 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

Directions

By Type

Showing 699 reviews

May 25, 2022

The first manager was very nice but wasn’t being very clear on what he needed from us when we were trying to figure out our warranty coverage vs what our ford pass points cover. He only better explained More

by T.thigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
May 26, 2022 -

Ford of Murfreesboro responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Ford of Murfreesboro. We would like to make this up to you, if we still can. Please reach out to us at (615) 439-1269 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

May 23, 2022

Josh Pope is great knows the vehicle inside out. Great having such a knowledgeable person talking car of our vehicles More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Pope
May 24, 2022 -

Ford of Murfreesboro responded

Hello Larry, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

May 23, 2022

Ford of Murfreesboro iS the best. Friendly greeting from Randy Tant with overview of service. Clean comfy waiting area. Reasonable prices . F. Holland More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Tant
May 24, 2022 -

Ford of Murfreesboro responded

Hi Frankie, thank you for your great feedback! Our team here at Ford of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2022

The people are very friendly and curtious. They were attentive and knowledgeable of all my questions and concerns More

by gsmith72315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 24, 2022 -

Ford of Murfreesboro responded

Hi, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2022

Outstanding service received. Noah was very friendly and courteous. Couldn’t ask for better service! More

by Wandamrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah
May 24, 2022 -

Ford of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Thank you for the great review!

May 20, 2022

I experienced great customer service with a very short wait time! Very knowledgeable staff Thanks More

by Ms Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 22, 2022 -

Ford of Murfreesboro responded

Hi. Here at Ford of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 20, 2022

Joshua Pope was the best. Because of him I was able to get a non-existent loaner car. Joshua was very attentive, took interest in my problems. This dealership is great!! More

by Etaliafscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Pope
May 22, 2022 -

Ford of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 19, 2022

Very helpful and friendly. Has a great personality and demeanor!! Look forward to working with him in the future. More

by Rosiegirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Salesman) Dominique (Service)
May 20, 2022 -

Ford of Murfreesboro responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 18, 2022

I never give 5 stars. You have to be pretty much spot on. But good service. Excellent customer managers Tyler and Brandon . More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Tyler.
May 18, 2022 -

Ford of Murfreesboro responded

Hi Allen, thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

Fast efficient service, always a pleasure doing business with you. Thank you for your service More

by mheiar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla and Nash
May 19, 2022 -

Ford of Murfreesboro responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
6
...