Ford of Murfreesboro

New f250 purchase Excellent service. Highly recommend. Salesman had vehicles ready to test drive when I arrived. Very knowledgeable of the trucks. Efficient purchase pr Excellent service. Highly recommend. Salesman had vehicles ready to test drive when I arrived. Very knowledgeable of the trucks. Efficient purchase process. Fair deal and very satisfied with purchase. More

Quick Lane is Excellent I have visited the Quick Lane multiple times so far for my F150, and they have not steered me wrong. They have done excellent work every time I have h I have visited the Quick Lane multiple times so far for my F150, and they have not steered me wrong. They have done excellent work every time I have had something done to my truck. This last visit was for an oil change, new front rotors, and to have the passenger window fixed. They discovered that my front passenger caliper had started to leak and was getting close to failing. They found me a new caliper in town and was able to get all the work done without me having to leave, then come back later. My gas mileage has gone back up from the new caliper not grabbing. They even washed my truck up real nice for coming in for the repairs. Thank you for the excellent service. More

Service Department My very first time ever dealing with the service department at Ford Of Murfreesboro. Randy Tant was my service advisor and he was very knowledgeable a My very first time ever dealing with the service department at Ford Of Murfreesboro. Randy Tant was my service advisor and he was very knowledgeable about everything that I asked about and very kind. The service department did an excellent job and in a timely manner and handed her back to be so fresh and clean! I am so glad that we chose to purchase our new car from Ford Of Murfreesboro!! I LOVE my Fusion! More

Lies and deception This dealership lied and tried to sell unnecessary services that are both not needed and not recommended by ford. They do not return your calls and t This dealership lied and tried to sell unnecessary services that are both not needed and not recommended by ford. They do not return your calls and the service manager is just is bad. The service advisors Kayla and Kyle Are also extremely deceitful and do not return phone calls. I would never recommend going to this dealership. They also told me that my transmission was fine after they replaced a soleinoid and would not repair my transmission correctly telling me that it was an adaptive transmission. I took my fusion to another ford dealer in the area they diagnosed my concerns and they are replacing my transmission they found several problems that ford of Murfreesboro probably knew about but did not want to replace. So once again only go to ford of Murfreesboro if you enjoy being lied to and taken advantage of the money that you work so hard for. More

Friendly courteous service. The service department is efficient and helpful. They are knowledgeable. Will use the department again. A small problem when picked car up. Emily knew The service department is efficient and helpful. They are knowledgeable. Will use the department again. A small problem when picked car up. Emily knew actually what was wrong and had it fixed quickly. More

Fair deal and happy customer I recently purchased a new truck from them. The experience went similar to the last (My second truck purchase) Smooth, reasonable negotiations on pri I recently purchased a new truck from them. The experience went similar to the last (My second truck purchase) Smooth, reasonable negotiations on pricing and options. However, the after agreement up-sales are a little daunting. I get it though, its all part of selling and a good salesman will push everything they can. So I really didn't mind so much. Overall I enjoyed myself and the experience, I actually enjoy negotiating deals so this was right down my ally. More

Great service This dealership always gets me in for service on the spur of the moment. They are friendly and helpful. The cost of routine maintenance is very comp This dealership always gets me in for service on the spur of the moment. They are friendly and helpful. The cost of routine maintenance is very competitive. The waiting area is very comfortable and spacious. Couldn’t ask for a better place to take my cars. More

Oil leak Love Jason Raines!!! Had the oil leak fixed then two weeks later found out it was a malfunctioned gasket. Waited about 15 minutes after the car was co Love Jason Raines!!! Had the oil leak fixed then two weeks later found out it was a malfunctioned gasket. Waited about 15 minutes after the car was complete before the technician told Jason it was ready. Overall, good experience. More

Excellance I made a couple of trips to the dealership and quite a few times on their website to decide what I wanted and needed in a truck. The sales consultant I made a couple of trips to the dealership and quite a few times on their website to decide what I wanted and needed in a truck. The sales consultant I worked with (Noah) was very professional and extremely knowledgeable in helping me decide on the engine and features I wanted and needed. More than happy with my new F-150 Lariat. More

Works Arrived early than my appointment and took care of my needs for my F150. Very attentive to going over my truck with works package. Checked everything Arrived early than my appointment and took care of my needs for my F150. Very attentive to going over my truck with works package. Checked everything that needed to be. 5????? More