Ford of Murfreesboro

Great Service Had to take my Explorer in to get the heat fixed in the driver seat. Tanner was awesome. My appointment was at 7:30 and I was out by a little after 8: Had to take my Explorer in to get the heat fixed in the driver seat. Tanner was awesome. My appointment was at 7:30 and I was out by a little after 8:00. I have always had great service at Ford of Murfreesboro and I wouldn't want to go anywhere else. More

Great dealer I hate car shopping but For dog Murfreesboro made it ok. Told them what I was looking for, they found it and made the deal work. Don’t hesitate to bu I hate car shopping but For dog Murfreesboro made it ok. Told them what I was looking for, they found it and made the deal work. Don’t hesitate to buy a car. See Jonathan Maupin and he’ll take care of you. More

25000 mile service Easily made my appointment on line, service was done in a timely manner and service rep Jason and cashier Ms. Debbie were friendly and helpful. Easily made my appointment on line, service was done in a timely manner and service rep Jason and cashier Ms. Debbie were friendly and helpful. More

Oil change cheaper than my usual place! I was shocked to find that the dealership offered Maintenence services for less than my usual place of business. Half the price for an oil change plus I was shocked to find that the dealership offered Maintenence services for less than my usual place of business. Half the price for an oil change plus I got an alignment and a free car wash! The customer service was wonderful and went out of their way to find me savings where they could. A+ service! More

Kayla did good Kayla in Service handled her obligations to me professionally and proactively. My questions got answered to my satisfaction and my truck was returned Kayla in Service handled her obligations to me professionally and proactively. My questions got answered to my satisfaction and my truck was returned to me clean and ready to roll. Thanks to the Service crew at Ford of Murfreesboro. More

Our recall seat belt Seat belt recall service & reg service was complete in a short period of time. Was made feel very welcome & comfortable while waiting in a great waiti Seat belt recall service & reg service was complete in a short period of time. Was made feel very welcome & comfortable while waiting in a great waiting area. Thanks More

Recall complete I made my appointment for the recall. When I arrived, they got to my car quickly. Their waiting area was clean, comfortable, spacious. They got me i I made my appointment for the recall. When I arrived, they got to my car quickly. Their waiting area was clean, comfortable, spacious. They got me in out earlier than the expected. The service team was very courteous. More

Best experience I've ever had at a dealership (I'm 74 yrs) I bought my Ford Fusion here new in 2012, I have always used the Quicklane for my service, Joel the Mgr always makes sure everything is perfect every I bought my Ford Fusion here new in 2012, I have always used the Quicklane for my service, Joel the Mgr always makes sure everything is perfect every time I visit. I recently had a problem with my air conditioning system, (that has gremlins in it I think) but Joel has gone above and beyond my expectations to find the problem. I highly recommend the Quicklane Service. More

STAY AWAY FROM THIS PLACE! The mechanic here left a huge tool under the hood of my husbands car while changing the battery and shut the hood on the tool and COMPLETELY BENT THE The mechanic here left a huge tool under the hood of my husbands car while changing the battery and shut the hood on the tool and COMPLETELY BENT THE HOOD UPWARDS! this was after giving them a second chance for lying about the warrenties! This dealership is HORRIBLE STAY AWAY!! They're rude and hang up on you, they don't care about the customer, all they want is money, they will lie, then lie some more! LITERALLY THE WORST! More

A recall Well I had a recall done on my 2013 Escape Kayla Knight was all over it and even took care of another issue I had with my Car. She was so helpful and Well I had a recall done on my 2013 Escape Kayla Knight was all over it and even took care of another issue I had with my Car. She was so helpful and friendly and we got all of it done with one visit. The service department was also helpful and fast and parts had every thing in stock. Over all it was a Great Experience. Thank you ALL. More