Ford of Murfreesboro
Murfreesboro, TN
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service review fast and friendly , if you show up early for a service appointment and they have an opening they will work you in and not make you wait for your appo fast and friendly , if you show up early for a service appointment and they have an opening they will work you in and not make you wait for your appointment time which is really nice . More
Great People and Service Always take my vehicle here. Have for years and wouldn't change for anything. These people are friendly, knowledgeable and professional. Not to men Always take my vehicle here. Have for years and wouldn't change for anything. These people are friendly, knowledgeable and professional. Not to mention fast service. More
wonderful experience I carried my car in for 7:00 AM appointment. Kayla met me. She was so helpful and friendly. She’s an asset to this dealership. She explained everythi I carried my car in for 7:00 AM appointment. Kayla met me. She was so helpful and friendly. She’s an asset to this dealership. She explained everything to me, ask if I was waiting or leaving the car, offered me a ride, called me when work was completed. She made everything as smioth as possible. Since I have worked with the public for 35 years, I was impressed. 👍 up to Kayla. More
Kayla knight She was very friendly and helped me with everything that I needed. I will be back for anything else that I need help with in the future She was very friendly and helped me with everything that I needed. I will be back for anything else that I need help with in the future More
Excellent service! 1) Repair took only one hour on a Saturday morning. 2) Customer Agent gave me the cost of the diagnostic up front then shared with me the exact all i 1) Repair took only one hour on a Saturday morning. 2) Customer Agent gave me the cost of the diagnostic up front then shared with me the exact all in cost of the part and labor. 3) Wonderful, clean Service Dept. and lobby that has a little snack shop with food and drinks. 4) Washed my car before it left the garage. These things make for a great experience and service. More
I am totally satified with my purchase-now I bought a new Ford 150 pick-up truck and had some minor issues with not getting exactly what I asked for. The manager made an adjustment that satisfi I bought a new Ford 150 pick-up truck and had some minor issues with not getting exactly what I asked for. The manager made an adjustment that satisfied my concerns. I really appreciate it when a dealer makes things right. I had already signed the papers and he still made it right and I signed the new papers. Thank you! More
Excellent care and extremely helpful The dealer Francisco was excellent with much care in getting us into the perfect Mustang. I would and will highly recommend this salesman and the gre The dealer Francisco was excellent with much care in getting us into the perfect Mustang. I would and will highly recommend this salesman and the great auto shop care and quick work And services done to our new Mustang. Thank you all. More
F150 Purchase The one aspect of this dealership I would give a 5 would be selection of inventory. They do have a good variety of colors and models to choose from in The one aspect of this dealership I would give a 5 would be selection of inventory. They do have a good variety of colors and models to choose from in one location. Internet pricing is good is you qualify for all the rebates. Add-ons, such as window tint and bed liners for trucks, appear to be included in the internet price. Verify your specific price you will receive when you get with your salesperson. Also get your salesperson to see what specific rebates you qualify for so that you can get the maximum amount of savings. I did have a slight disagreement in price, but it was resolved to my satisfaction. My salesperson, George, had only been there two days, but he was very helpful and knowledgeable. Kevin, the sales manager, was a nice guy and worked our pricing disagreement. I had no trade in, so I can not provide a review in that aspect. These folks are overall genuinely nice folks who will work with you (even if there is an issue afterwards). Thanks Kevin and George, I am enjoying my new F150! Greg More
Chief-mboro I scheduled my lincoln in for the airbag recall after months of waitng for parts from big Ford. This was not the dealers fault. They repaired my linco I scheduled my lincoln in for the airbag recall after months of waitng for parts from big Ford. This was not the dealers fault. They repaired my lincoln promptly and returned to me same day. Emily did a great job getting me in and out. More
Steering isuue When I got into my Ford Edge and started it, the steering would not come down and the seat would not adjust automatically for driver 1-2 or 3. I trie When I got into my Ford Edge and started it, the steering would not come down and the seat would not adjust automatically for driver 1-2 or 3. I tried to manually adjust the steering and it still would not move, but I was able to adjust the seat. I contacted the Ford Dealerahip, spoke with Alex and he got the vehicle in immediately for repair. More