Ford of Murfreesboro

My First This was my first time serving my new Escape. I was pleasantly greeted, shown the lobby ( which btw was beautiful ), and overall had a pleasant experi This was my first time serving my new Escape. I was pleasantly greeted, shown the lobby ( which btw was beautiful ), and overall had a pleasant experience. Randy, was great and I don’t think the wait time was unrealistic. More

In and Out I took my truck in for it's first service visit. I thought OK, we'll see how they do here. The waiting lounge is spacious and comfortable with all t I took my truck in for it's first service visit. I thought OK, we'll see how they do here. The waiting lounge is spacious and comfortable with all the amenities. My wait time was well within reason and my truck was washed. I don't know how it could have been better. Thank you all. More

Recall fixed I took my F150 in for a recall problem and they took care of it faster than I was told over the phone. They even sprayed the crud off, so my truck was I took my F150 in for a recall problem and they took care of it faster than I was told over the phone. They even sprayed the crud off, so my truck was looking good when I left. More

First Service Experience for my New F-150 Overall the Experience was above any expectation. Scheduled appointment. Arrived 10 minutes early. I was greeted by a customer service rep who gather Overall the Experience was above any expectation. Scheduled appointment. Arrived 10 minutes early. I was greeted by a customer service rep who gathered my service requests, The process was immediate and the staff responsive. My service encounter took place with priority and my overall wait was minimal, (in and out quickly) During the wait I was greeted by several folks from Sales and Service. This dealership is a Customer Centric Dealership. Each of the few (Sales to Service) facing events I have now had there are evermore favorable. Byron Burnett ~ Manchester, TN More

Mustang GT By far the best place to buy a car!!! Ryan Adams was amazing ! He answered all our questions, knowledgeable and made buying my first NEW car so easy. By far the best place to buy a car!!! Ryan Adams was amazing ! He answered all our questions, knowledgeable and made buying my first NEW car so easy. Highly recommend stopping by to see their huge selection. And ask for Ryan, he will treat you right More

Recall maintenance Brought my pickup to Ford of Murfreesboro for recall maintenance the recall was completed when they said it was going to be completed that's it Brought my pickup to Ford of Murfreesboro for recall maintenance the recall was completed when they said it was going to be completed that's it More

First time buyer They where very helpful and courteous! I was able to get my new 2018 Ford Fusion at the price I wanted, they didn't try to pressure me into buying i They where very helpful and courteous! I was able to get my new 2018 Ford Fusion at the price I wanted, they didn't try to pressure me into buying it at a higher rate out of my budget range by searching for every deal possible that they could give! More

Great Service Department Experience My first visit to the service department was awesome! I brought my Escape in to have a repair done and went ahead and added oil change, tire rotation My first visit to the service department was awesome! I brought my Escape in to have a repair done and went ahead and added oil change, tire rotation and a complete vehicle check since I’m going on vacation. Turns out my extended warranty that I had forgotten about through Ford covered the repair. Emily called and told me that. Turned out that I needed a few filters replaced and my vehicle was ready for me to pick up after work. The cost of everything that I had done was much less than I had anticipated, which was great! Emily was nothing but professional and her communication with me was eons above what I had experienced with the local dealership where I bought my Escape. They definitely have all of my future business whether it’s service or buying another vehicle. More

Oil Change I went in for an oil change and they found that my back brakes need to be replaced. The rep was very courteous and helpful. I went in for an oil change and they found that my back brakes need to be replaced. The rep was very courteous and helpful. More