Ford of Murfreesboro
Murfreesboro, TN
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Excellent service department Especially impressed with service adviser Albee Holt. Very clean facility. Very comfortable waiting area. I have purchased my last two vehicles at th Especially impressed with service adviser Albee Holt. Very clean facility. Very comfortable waiting area. I have purchased my last two vehicles at this location and will recommend this dealership to my friends. More
John Green was exceptional and went out of the way to check out my problem. He was very good in explaining the situation. He was very friendly and easy to work with. check out my problem. He was very good in explaining the situation. He was very friendly and easy to work with. More
Making my appointment was easy and the service was fast. The staff is professional and courteous. I will continue to use Ford of Murfreesboro for my vehicle service needs. The staff is professional and courteous. I will continue to use Ford of Murfreesboro for my vehicle service needs. More
Joel and staff at Ford Quicklane always provide exceptional service. They always seem to be concerned with doing the right thing and that type of customer service is difficult to find these days. exceptional service. They always seem to be concerned with doing the right thing and that type of customer service is difficult to find these days. More
Needed maintenance on my 2010 Mustang GT This dealership is exceptional in the service they provide. Not only were all my issues corrected but they detailed my car at no additional cost. Th This dealership is exceptional in the service they provide. Not only were all my issues corrected but they detailed my car at no additional cost. The service advisers are excellent. They take the time to listen to your concerns and then keep you appraised of the actions and costs needed to repair your vehicle. Just all round good people, especially Alex Schneider and Emily Reynolds. More
Excellent service experience Took my Ford Escape in for 50,000 mile service. Service was prompt and of high quality. Service personnel are very knowledgeable, friendly and acco Took my Ford Escape in for 50,000 mile service. Service was prompt and of high quality. Service personnel are very knowledgeable, friendly and accommodating. More
Rick was very helpful in helping us find a truck. Told him our needs and he found one and it was delivered to the dealership on Saturday and we were able to pick it up Monday. He listened and delivered wh him our needs and he found one and it was delivered to the dealership on Saturday and we were able to pick it up Monday. He listened and delivered what we were looking for. Chris in finance helped get us the lowest rate available. Alex in service was able to answer questions about capacity, service and parts. The only part about the purchase that I asked but was not followed was not to shine, polish the floor mats. They did and they were really slick. I had to use cleaner when I got home to remove it. All in all we are satisfied with our purchase. It’s the fourth one from Ford Of Murfreesboro. More
Good dealer to do business with. Upon arrival at the dealership, the receptions immediately contact the gentlemen that I had an appointment with and he had one of his assistants work Upon arrival at the dealership, the receptions immediately contact the gentlemen that I had an appointment with and he had one of his assistants work with me in my desire to purchase a vehicle. The assistant showed me the vehicle and told me all the advantages of the unit we were looking at. Later the original contact worked with me on the paperwork and we agreed on a price. The consultant led me through the batch of paperwork and took time to go to the unit with me and explain the features of the unit I was purchasing. From entrance to final exit, I was treated like a family member and they complied with any and all request that I made. Steve Hunkapiller was my main contact and his assistant was Jordan Gonzalez. I also want to thank Jason "JV' Vuerich for his professionalism in managing all the financial details. More