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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

March 20, 2020

Very friendly staff they give you the information that you need and if they are able to do the work they found about ur car More

by Bateymaurice23
Recommend Dealer
Yes
Employees Worked With
Molly Wright
Mar 21, 2020 -

Ford of Murfreesboro responded

Hi there, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 20, 2020

Excellent service department Especially impressed with service adviser Albee Holt. Very clean facility. Very comfortable waiting area. I have purchased my last two vehicles at th More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Holt
Mar 22, 2020 -

Ford of Murfreesboro responded

Jerry, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 04, 2020

We just bought a 2019 Ford F-150 platinum great service and Troy was awesome sales guy answered all our questions and made it easy More

by Allen.poole24
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 05, 2020 -

Ford of Murfreesboro responded

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

February 27, 2020

John Green was exceptional and went out of the way to check out my problem. He was very good in explaining the situation. He was very friendly and easy to work with. More

by wawatho
Recommend Dealer
Yes
Employees Worked With
jon green
Mar 01, 2020 -

Ford of Murfreesboro responded

Thank you for sharing your response to John's outstanding service! Our team is available should you require any extra help. Take care!

February 02, 2020

Making my appointment was easy and the service was fast. The staff is professional and courteous. I will continue to use Ford of Murfreesboro for my vehicle service needs. More

by Demond
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 04, 2020 -

Ford of Murfreesboro responded

Demond, we are so happy to read such a great review about Ford of Murfreesboro! Please reach out to us if there is anything else we can do for you. Until the next time we meet, take care!

February 02, 2020

Joel and staff at Ford Quicklane always provide exceptional service. They always seem to be concerned with doing the right thing and that type of customer service is difficult to find these days. More

by deborahyoung
Recommend Dealer
Yes
Employees Worked With
Joel, Jason, Molly
Feb 05, 2020 -

Ford of Murfreesboro responded

Hello, thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 30, 2020

Needed maintenance on my 2010 Mustang GT This dealership is exceptional in the service they provide. Not only were all my issues corrected but they detailed my car at no additional cost. Th More

by lhanberry47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Schneider
Feb 03, 2020 -

Ford of Murfreesboro responded

We are glad to hear Alex and our team took great care of your Mustang! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2020

Excellent service experience Took my Ford Escape in for 50,000 mile service. Service was prompt and of high quality. Service personnel are very knowledgeable, friendly and acco More

by spdeluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reynolds
Feb 03, 2020 -

Ford of Murfreesboro responded

We are happy to have provided you with prompt and quality service! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2020

Rick was very helpful in helping us find a truck. Told him our needs and he found one and it was delivered to the dealership on Saturday and we were able to pick it up Monday. He listened and delivered wh More

by crazydogrobber
Recommend Dealer
Yes
Employees Worked With
Rick Britton sales, Chris in finance, Alex in service.
Jan 29, 2020 -

Ford of Murfreesboro responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Murfreesboro! Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2020

Good dealer to do business with. Upon arrival at the dealership, the receptions immediately contact the gentlemen that I had an appointment with and he had one of his assistants work More

by riebenre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunkapiller, Jordan Gonazalez, Jason "JV" Vuerich
Jan 29, 2020 -

Ford of Murfreesboro responded

Thank you so much for your positive comments about Ford of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help!

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