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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

June 24, 2020

Fusion Service was wonderful. . I was in and out of my appointment in really quick time. Albee was very courteous and handled by appointment very professi More

by Angel65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee
Jun 29, 2020 -

Ford of Murfreesboro responded

Angel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 21, 2020

Alex took care of me and did an amazing job, I appreciate the professionalism in his response and diagnosis of the issue! Thanks again Alex!! More

by john.hamby
Recommend Dealer
Yes
Employees Worked With
Alex Coldewey
Jun 23, 2020 -

Ford of Murfreesboro responded

Hi John, thank you for taking the time to leave a review for us at Ford of Murfreesboro. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything we can do for you. Take care.

June 20, 2020

At least this time the Kayla Knight was great and very detailed oriented with my concerns on my vehicle. She took the time to listen to my story and check my history of complaints in the system. Not like More

by sfrandith
Recommend Dealer
Yes
Employees Worked With
Kayla Knight. The previous advisor was useless
Jun 23, 2020 -

Ford of Murfreesboro responded

Sfrandith, we are pleased to hear of your experience with us here at Ford of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 11, 2020

The staff was simply unmatched. From the sales rep Taurean Jordan and Mop, to Jake in finance, they are simply the best! I'm so glad I chose to get a car from Ford of Murfreesboro. I recommend that ev More

by Nspiration7
Recommend Dealer
Yes
Employees Worked With
Taurean 'TJ' Jordan; Mop
Jun 15, 2020 -

Ford of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 03, 2020

Purchase of car Never thought I would buy a car on line but I did. Ford of Murfreesboro was exceptionally helpful in puchasing this car. I couldn't be more pleased More

by garrett918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales person, finance manager and the gentlemen who delivered my car.
Jun 07, 2020 -

Ford of Murfreesboro responded

Garrett, thank you for your positive review. We're glad to hear that you found our team here at Ford of Murfreesboro so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

May 28, 2020

Helpful, honest, professional, worked with me Very helpful, non-pushy truthful, professional, accommodating. Worked with me locating a vehicle I could financially afford and worked with me on the More

by d_hamill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hunkapillar
May 28, 2020

No contact back from Sales Agent Sales agent Robert Thompson never got back with me after reaching out to him twice about my financing. I was left in limbo not knowing if I was going More

by tmpolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Thompson
May 25, 2020

Salesman Steve was really nice and professional answered all my questions everyone at the Murfreesboro dealer was real nice was no pressured in anything that was discussed More

by Pjhan51
Recommend Dealer
Yes
Employees Worked With
Finance person
May 31, 2020 -

Ford of Murfreesboro responded

Thank you so much for your positive comments about Ford of Murfreesboro! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2020

Micah was very helpful and respectful. I’d recommend him to anyone looking for a new Ford. I love my Truck and I’m glad we came here. More

by Joshua S.
Recommend Dealer
Yes
Employees Worked With
Micah, Tanner
May 23, 2020 -

Ford of Murfreesboro responded

We're pleased to hear that you found our staff to be so respectful and helpful! Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new truck!

April 10, 2020

Welcomed with a smile! Right on time for service time. Randy was great to work with and ask questions. Always a pleasure to have service preformed with this group. More

by Sellersj
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 11, 2020 -

Ford of Murfreesboro responded

It's great to hear Randy delivered timely service. Please let us know if there is anything else we can do for you; we are more than happy to help!

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