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Ford of Murfreesboro

Murfreesboro, TN

3.8
698 Reviews

1550 Northwest Broad Street

Murfreesboro, TN

37129

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Showing 698 reviews

September 01, 2020

The sales person was awesome. The finance guy was professional and fast. The buying process took less than 2 hours. Ran over a nail shortly after I bought it and they fixed it the correct way for fre More

by littlepage.nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Corrozzo
Sep 07, 2020 -

Ford of Murfreesboro responded

Nick, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 23, 2020

Richard are sales person was great we told him what we wanted and that's what he found us. Did not try to sell us something else. More

by frank.pacomartin51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 25, 2020 -

Ford of Murfreesboro responded

Here at Ford of Murfreesboro, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

August 21, 2020

The most painless car buying experience I have ever had. Everyone I interacted with was straightforward and to the point. Will definitely be my first choice in dealership when ever I am in the market for a More

by LAJ2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeral Nieto
Aug 25, 2020 -

Ford of Murfreesboro responded

We're thrilled to hear about your wonderful experience with us. Here at Ford of Murfreesboro we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

August 21, 2020

Ford of Murfreesboro is the only place my truck has been service the lady that takes care of me is Emily and she keeps me updated when I need service besides oil changes they are friendly and they truly tak More

by rickyvann5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 25, 2020 -

Ford of Murfreesboro responded

Ricky, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Murfreesboro we are always striving to do better than your last visit.

August 12, 2020

Very professional service Quick Lane is where I have my car service, and its always awesome. Great job Molly handling the lobby, busy Saturday and she nailed it. More

by Bwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly and the crew
Aug 13, 2020 -

Ford of Murfreesboro responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2020

Great service department and sales team is awesome! They work hard to get you approved for a car! Service department does a great job of getting you in as soon as they can and takes great care of your car. More

by dcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
August 08, 2020

"The Works." I take my vehicle to Ford each time that it needs servicing. This time was no different from the others, because it was excellent. I highly recommend More

by terrywilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
Aug 10, 2020 -

Ford of Murfreesboro responded

Terry, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Murfreesboro to have earned it.

July 30, 2020

My experience was truly amazing. They really took care of me. I have bought many cars both new and used and this experience was one of the best. Great Job ladies and Gentlemen! More

by errwik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chico, James
Jul 31, 2020 -

Ford of Murfreesboro responded

Our staff is committed to providing our customers with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2020

Randy and the team are doing an exceptional job, especially during this time. They take care of my car thank you and an awesome team. More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Randy
Jul 18, 2020 -

Ford of Murfreesboro responded

It really means a lot to us that you took the time to write such a positive review about Ford of Murfreesboro so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

June 27, 2020

Be dealing with Ford of Murfreesboro since 2015. Sales staff were rude and treated me as if I was ignorant at the time. Finally after weeks of negotiation I finally got a deal I could accept. The service More

by fieldsjef
Recommend Dealer
Yes
Employees Worked With
Jonathan Green and Alex Schneider
Jun 30, 2020 -

Ford of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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