Ford of Murfreesboro
Murfreesboro, TN
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I was a customer of this establishment and I can say from experience that they are no good. I purchased a truck from them, brand new, only for the transmission to be broken. Upon this discovery, I immediatel experience that they are no good. I purchased a truck from them, brand new, only for the transmission to be broken. Upon this discovery, I immediately put it into the shop associated with the business. At first, I was told the transmission was in fact damaged, but barely an hour later, I received another call saying no damage was present. Within this period, I decided to have the truck returned seeing as it was within the 72 hour window. As I was entering the building to do this, I was told by an employee to return after the memorial weekend. Fast forward, and the truck now only has “minor transmission damages” and I am not able to return the truck and or switch it. This is all to say, you should NOT buy anything from these people. They lie about the vehicles and try to manipulate customers into a bad deal. This cult like behavior from everyone is difficult and offensive. Be aware to all those in search of a new car More
Got me in,at my appointment time, at 4:00 And was out in less than an hour for Oil change.Albee was very thorough in making sure everything was done correctly. less than an hour for Oil change.Albee was very thorough in making sure everything was done correctly. More
I took my car for service and recall work for door latch. My advisor, Jorge Cervantes, set up the shuttle back home for me. He kept me updated, as the work took much longer than anticipated. He was kind, pro My advisor, Jorge Cervantes, set up the shuttle back home for me. He kept me updated, as the work took much longer than anticipated. He was kind, professional and BUSY! I will ask for him again. The overall experience was very good. The people are helpful and friendly. More
I’m unhappy with the warranty service provided for my new 2022 Edge with 6600 miles. Did not initially submit for warranty and had to purchase a missing grommet for $10 2022 Edge with 6600 miles. Did not initially submit for warranty and had to purchase a missing grommet for $10 More
Great service from Ford of Murfreesboro. Recalls were performed quickly and the service rep Tanner was very communicative and always answered my calls or texts. Recalls were performed quickly and the service rep Tanner was very communicative and always answered my calls or texts. More