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Ford of Murfreesboro
Murfreesboro, TN
698 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 698 reviews
January 22, 2021
We met with Jonathan Maipin who had our truck ready for a test drive as soon as we arrived. He was very helpful in detailing the truck overall. Jonathan was very personable, knowledgeable and great to work test drive as soon as we arrived. He was very helpful in detailing the truck overall. Jonathan was very personable, knowledgeable and great to work with. We look forward to a great long term relationship with Ford of Murfreesboro thanks to his excellent customer service. More
by JimBob
Employees Worked With
Jonathan Maipin
January 22, 2021
Dealer was prompt in making the repairs and doing exactly what the said they would do and when they would do it. Wasn’t thrilled with the price, but I rarely ever am when I have to have a repair done. Price what the said they would do and when they would do it. Wasn’t thrilled with the price, but I rarely ever am when I have to have a repair done. Price was fair though More
by Bob
Employees Worked With
Alex
January 22, 2021
Dealer was easy to work with but still no follow up on floor mats for a Saleen truck that is 15 out of 20 built. Disappointed with that process. floor mats for a Saleen truck that is 15 out of 20 built. Disappointed with that process. More
by eric.lannen
Employees Worked With
Aaron Johnson
January 22, 2021
Molly and Brittany are awesome but I would have liked to know cost of a balance before work was done ($60.00 is very excessive) in my view. I will not have this done again at Ford since I get this free from know cost of a balance before work was done ($60.00 is very excessive) in my view. I will not have this done again at Ford since I get this free from another vendor with my tires. More
by afair1971
Employees Worked With
Molly
January 21, 2021
Very professional and friendly. No wait and communicated throughout the entire process by sending text messages and called. Very pleasant experience. Will definitely come back. throughout the entire process by sending text messages and called. Very pleasant experience. Will definitely come back. More
by ramos1
Employees Worked With
Molly
January 21, 2021
Great service department! I have been going there for 9 years and never disappointed, always come and let me know what is going on. ❤️ Awesome! years and never disappointed, always come and let me know what is going on. ❤️ Awesome! More
by Marysbundtdepot
Employees Worked With
Emily always. Do not know the name of the gentleman that opened the doors but very nice.
January 21, 2021
They lied to me about financing. I thought I was getting FORD financing at .75 percent and received financing from a bank I have never heard of. I had no input in picking the bank and may seek legal soluti FORD financing at .75 percent and received financing from a bank I have never heard of. I had no input in picking the bank and may seek legal solutions More
by warfielddan
Employees Worked With
don't remember
January 21, 2021
Steve Hunkapillar did an awesome job. He was knowledgeable, didn’t hide anything and was easy to deal with. I recommend Steve and the Dealership. knowledgeable, didn’t hide anything and was easy to deal with. I recommend Steve and the Dealership. More
by mrmagician
Employees Worked With
Steve Hunkapillar
January 18, 2021
As a 72 year old, this was the best vehicle buying experience that I have ever had. Everyone was cordial, patient and very reasonable to deal with. I sensed integrity during the whole process. experience that I have ever had. Everyone was cordial, patient and very reasonable to deal with. I sensed integrity during the whole process. More
by bruce_pierce
Employees Worked With
Tavios
January 14, 2021
Probably the best people I have dealt with in a dealership by far. Very professional, patient and friendly. Highly recommend them to anyone wanting the same type of customer service we expect. dealership by far. Very professional, patient and friendly. Highly recommend them to anyone wanting the same type of customer service we expect. More
by Jetmedic0
Employees Worked With
Tavious ( I believe that is spelled correctly). I call him Mr. T. professionalism at its finest. Mary was also extremely helpful too. Thanks so much for being there for me.
